Kings Dodge Chrysler Jeep - Service Center

Service employee Chanel Chanel is easy to talk with. She is very, very fair. She tries to right any wrongs. Many thanks for your all your courtesy and help Chanel. Chanel is easy to talk with. She is very, very fair. She tries to right any wrongs. Many thanks for your all your courtesy and help Chanel. More

Recall repair I had to have a recall repair addressed - Kings CJD had me in and out promptly and professionally and took care of everything that needed to be done. I had to have a recall repair addressed - Kings CJD had me in and out promptly and professionally and took care of everything that needed to be done. More

They didn't fix probelm I was inconvenienced to drop wrangler off and pick up and the problem wasn't fixed when I picked it up. Been dealing with this for months. A joke. I was inconvenienced to drop wrangler off and pick up and the problem wasn't fixed when I picked it up. Been dealing with this for months. A joke. More

Typically great service but worth asking a few questions My 200 was in for service on the air conditioning system. The system was found to be the result of a condenser leaking and in need of replacement. For My 200 was in for service on the air conditioning system. The system was found to be the result of a condenser leaking and in need of replacement. Fortunately, this was a covered item under service contract. However, I was presented with the option of getting the scheduled transmission service perform a bit ahead of schedule. Being diligent about these things I agreed to the extra service. Sometime during the process a transmission fluid cooling line was found to be defective and in need of replacement which I also agreed to replace. When I later got home and researched the condenser that was replaced I also discovered that same unit also acts as the transmission cooler. It all seems very convenient after the fact to offer a transmission service when the transmission fluid cooling line was going to need to be removed to replace the condenser anyway. This also makes the broken cooling line slightly suspect as well. Regardless, it all got gone right and the AC works perfectly and the transmission is shifting better as well. Just make sure to ask the right questions! More

Disappointed I brought my Jeep in two times for the same issue. The second time took 3 days to complete the repair, and I was charged for two separate attempts to I brought my Jeep in two times for the same issue. The second time took 3 days to complete the repair, and I was charged for two separate attempts to correct the issue. My service rep was incredibly understanding, however, it was still frustrating. More

Great Service Excellent help from Craig Ditmer in trying to analyze an unusual problem with the accelerator on the 2009 Wrangler. An appointment set up for further Excellent help from Craig Ditmer in trying to analyze an unusual problem with the accelerator on the 2009 Wrangler. An appointment set up for further study on 7/17/17. ***Gentleman in Express oil change lane (name unknown) was also very helpful. More

Second time is better. Aaron did a great job ! Some people should not be allowed to talk to customers luckily Aaron showed what Customer service is all about, The first tim Aaron did a great job ! Some people should not be allowed to talk to customers luckily Aaron showed what Customer service is all about, The first time in was horrible, they was idiots, two week appointment later, bad bearings making loud noise Aaron did what he was suppose to do, More

Service from Caityn and Scott Fabulous Caitlyn met me at my car door, helped me with my walker and held the door. I knew ahead of time that I had a 2-hr. wait while Scott tackled my AC. 1 a Caitlyn met me at my car door, helped me with my walker and held the door. I knew ahead of time that I had a 2-hr. wait while Scott tackled my AC. 1 and 3/4 hours later Scott was finished. I expected a $1200+ bill. I used a coupon and the bill came in under $1000. I cannot tell you how much more pleasant my drive home was with the AC working. Caitlyn pulled my car around to save me steps. Thanks Caitlyn and Scott for your excellent service. More

Kings CJD rocks! This was my second experience with Craig Ditmer. He has made both visits for service as painless as possible. Thanks Kings CJD and thanks Craig! This was my second experience with Craig Ditmer. He has made both visits for service as painless as possible. Thanks Kings CJD and thanks Craig! More

Jeep renegade Took my renegade in for warranty work was not completed in the time frame as expected, required second trip to fix issues, they left solder in cargo a Took my renegade in for warranty work was not completed in the time frame as expected, required second trip to fix issues, they left solder in cargo area, left trim pieces loose and weather stripping atop door windows falling off. More