Kings Dodge Chrysler Jeep - Service Center

Service Visit Craig was great keeping me informed of what was needed on my vehicle and what the timing for completion. Work was completed quicker than anticipated. Craig was great keeping me informed of what was needed on my vehicle and what the timing for completion. Work was completed quicker than anticipated. More

overpriced Price quoted for additional services was significantly higher than it should have been. I requested a call from the service manger and did not receive Price quoted for additional services was significantly higher than it should have been. I requested a call from the service manger and did not receive a call back. More

Service Work on 2003 Jeep Liberty The car needed a new air blower system and ignition set up. Work was completed in under 1 day. Very happy with the work done! Love my 2003 Jeep Liber The car needed a new air blower system and ignition set up. Work was completed in under 1 day. Very happy with the work done! Love my 2003 Jeep Liberty! More

Radar Sensor The service went as plan. Parts cam in earlier than expected. Craig kept my original work order handy to keep me up to date when the parts came in s The service went as plan. Parts cam in earlier than expected. Craig kept my original work order handy to keep me up to date when the parts came in so my appointment could be made as soon as possible. Service was quick a complete. Excellent as usual. More

Done Right I had a very unprofessional experience with a previous local Dodge dealership, and even pointed this out to the owner. Chrysler failed to correct thei I had a very unprofessional experience with a previous local Dodge dealership, and even pointed this out to the owner. Chrysler failed to correct their fault, when notified so I was very cautious in going to another dealership. However, Kings Dodge done things right, and Caitlyn paid attention and took care of my concerns. I was very pleased with Kings Dodge Service. The Service Department is where you earn the customers trust and loyalty. Caitlyn should be commended for her greeting, contact and follow through on what she said she would do. More

Great experience. I was very impressed by the service department. Not only did they very quickly change my oil and rotate my tires, but they informed me of discounts I I was very impressed by the service department. Not only did they very quickly change my oil and rotate my tires, but they informed me of discounts I wasn't even aware of. I'll definitely be bringing my Jeep Wrangler back here in the future. More

Good service Did a great job , polite. The service people are great. I don't know his name, but did a good job. Car is great. Had oil changed. Did a great job , polite. The service people are great. I don't know his name, but did a good job. Car is great. Had oil changed. More

Terribly disappointed! It took 15 days to get needed parts and be scheduled for repair. I was told that it would be 3 days. I had to call the service department for updates. It took 15 days to get needed parts and be scheduled for repair. I was told that it would be 3 days. I had to call the service department for updates. Only once in two weeks was a call made to me first. All other calls came to me as return calls in spite of my asking to be kept informed. More

Unfinished Almost every time I have my tires rotated there, they never check the air pressure. I get 10 minutes down the road and my dash lights up about my tire Almost every time I have my tires rotated there, they never check the air pressure. I get 10 minutes down the road and my dash lights up about my tire pressure being wrong. Also I've been waiting for my recall to be fixed. Only been a year or so I believe. They said they would call when the part came in. They even got my address wrong this time .Didn't notice it till I was home. Little things like this adds up. When it happens over and over. Makes me wonder if they over look big things. More

Oil Change Service was excellent. Told me an hour and a half wait, but only took an hour. Only complaint is that when I picked my car up in the lot, the car wa Service was excellent. Told me an hour and a half wait, but only took an hour. Only complaint is that when I picked my car up in the lot, the car was in the run mode but not running and the MPH had ben changed to kilometers. Didn't realize it until I was on the highway and everyone was blowing there horns at me for going so slow. More