Kings Dodge Chrysler Jeep - Service Center
Cincinnati, OH
724 Reviews of Kings Dodge Chrysler Jeep - Service Center
Thank you Ms Chanel The cost and what was needed to be done was more then I expected...Ms Chanel took the time to go over everything with me and answer all my questions. The cost and what was needed to be done was more then I expected...Ms Chanel took the time to go over everything with me and answer all my questions. More
recall Chanel Elam was great to work with. The service took exactly as long as she said. I would definitely be back for any additional service. Chanel Elam was great to work with. The service took exactly as long as she said. I would definitely be back for any additional service. More
Oil Change- tire rolation and computer updates I scheduled the appointment a week out and asked how long would it take. (Maybe an hour at most, stated Scott). I arrived 5 min before my appointme I scheduled the appointment a week out and asked how long would it take. (Maybe an hour at most, stated Scott). I arrived 5 min before my appointment time and Scott went thru my paperwork and said it should be under 90 min… 120 min later he says we need to do 3 computer updates, which should only take and 15 min and place a plug in your tire. THREE hours later I addressed Scott and asked how much longer and he said, I am working on your paperwork now…. If a Jeep with less than 10,000 miles needs 3+ hours of work done on it (Oh by the way the first service on the Jeep) How long will the next visit take? More
Okay service', but took too long Initally on arrival was promised the work would be complete in approximately a 60 minute wait time. However, the wait time was more like 85 minutes. Initally on arrival was promised the work would be complete in approximately a 60 minute wait time. However, the wait time was more like 85 minutes. The services was fine but I wish they would have kept the wait time as promised. More
Oil change and tire rotation Everything went smooth. No complaints. Was in and out in about a hour. Everyone are always professional. Should offer car wash at each visit... Not Everything went smooth. No complaints. Was in and out in about a hour. Everyone are always professional. Should offer car wash at each visit... Nothing like getting a clean car back. More
I tried to specific as I could with the problem I was having My scheduled oil change and for someone to drive my car around took 2 hours and they didn't even wash my car or found the problem that I'm still havin My scheduled oil change and for someone to drive my car around took 2 hours and they didn't even wash my car or found the problem that I'm still having. More
Oil change the service was performed quickly and i was out of there in less than an hour. Service Tech explained what they were going to do and cost involved. Al the service was performed quickly and i was out of there in less than an hour. Service Tech explained what they were going to do and cost involved. Also checked my tires and offer a deal on new ones. I may take him up on the deal before EOM. More
No hassle and no surprises What I like the best about the quality service I get from Kings is that it is simple, pleasant, with no surprises. My time is valuable and they tell m What I like the best about the quality service I get from Kings is that it is simple, pleasant, with no surprises. My time is valuable and they tell me just how long the service work will take and then they deliver. And me Sales guy checks in on us even when we are there for service. More
oil change and software update Good service, I got right in, there was a 1 hour timeframe as expected, and no charge based on my 3 year service guarantee at car purchase Good service, I got right in, there was a 1 hour timeframe as expected, and no charge based on my 3 year service guarantee at car purchase More
Craig Ditmer deserves a raise Craig provides top notch service and totally gives me the peace of mind my vehicle is in good hands. I,m buying my next vehicle from you all! Thanks Craig provides top notch service and totally gives me the peace of mind my vehicle is in good hands. I,m buying my next vehicle from you all! Thanks! More