Kings Dodge Chrysler Jeep - Service Center

great service department These guys are awesome !! Every time we come in for service or have a question they always get it right the first time. You can't go wrong coming here These guys are awesome !! Every time we come in for service or have a question they always get it right the first time. You can't go wrong coming here. More

Long wait The staff was very curtious. The problem I had was a two hour wait for an oil change. The express lane should be for oil and tire rotation only. Other The staff was very curtious. The problem I had was a two hour wait for an oil change. The express lane should be for oil and tire rotation only. Other services should be scheduled. More

Service - Easy to work with Service was easy and quick to schedule. Although Ram Promaster Van was purchased by my company in another city, I live in Montgomery and plan to have Service was easy and quick to schedule. Although Ram Promaster Van was purchased by my company in another city, I live in Montgomery and plan to have all service work done at your dealership. First experience was very pleasant. More

service marvin got me what I wanted while I was there. even though it was a busy day in the service shop he respected my time in not making me come back for w marvin got me what I wanted while I was there. even though it was a busy day in the service shop he respected my time in not making me come back for what I wanted done. I don't live close so I really appreciated what he did. More

I always feel special. Every time i have to take my car or van in i always get exceptional service, even when i go to the express oil change lane. Every time i have to take my car or van in i always get exceptional service, even when i go to the express oil change lane. More

Friendly and Fast The past two times I've taken my car in I have had exceptional service. It was really easy to get a rental from them when they worked on my engine. The past two times I've taken my car in I have had exceptional service. It was really easy to get a rental from them when they worked on my engine. More

Les is a man of his words. Had a part problem. Les in parts dept. handle it for me. He is a man of his word! Thanks again Les very helpful person! Had a part problem. Les in parts dept. handle it for me. He is a man of his word! Thanks again Les very helpful person! More

Good Service - WiFi needs fixed I Came in Early 7am for an Oil Change, service was Great. Got in and out in about the amount of time I expected. My only complaint is the last two tim I Came in Early 7am for an Oil Change, service was Great. Got in and out in about the amount of time I expected. My only complaint is the last two times I have been in for an Oil Change (November 2016 and March 2017) Your Wi-Fi had not been working properly. I could connect to wifi but the internet was not working. I know how to connect to Wi-Fi, the issue was not my device. I have used the wifi at your location several times. Lately it has not been functioning well. Normally when I come in, I bring my laptop so I can work remotely. I let your staff know about this issue, they verified there was a problem. They said they couldn't do anything because the staff that could fix it did not come in until 9am. They were kind and I understood their issue. It seems like you need new WiFi or at least train early morning staff on how to correct this issue. Thanks More

My recent visit to Kings Dodge Service Dept I came in for a routine oil change. I was told I was due for software update. Thank you I had no idea. Great Service I came in for a routine oil change. I was told I was due for software update. Thank you I had no idea. Great Service More

Average service Using the express lane service, I was able to get a free oil change per my initial purchase agreement. I also included a tire rotation service for $2 Using the express lane service, I was able to get a free oil change per my initial purchase agreement. I also included a tire rotation service for $25.00, which is bit high priced but at least convenient. The service associate was reasonably courteous but was disinterested in other questions I had regarding radio console issues I have experienced. I just told me to make another appointment for that issue. The initial estimated time for the oil change and rotation was less than 1 hour. Over two hours and fifteen minutes later, the service was finished. They found a small nail in a tire (thankfully still holding air) for $45.00 with an estimated time of 45 minutes. I declined. I had the tire repaired on the way home at another shop for $30.00 in about 15 minutes. Overall I would not recommend this facility unlesss you have plenty of time on your hands. In fairness, they could have just been having a bad day. The morale at the whole facility seemed to be down for some reason. More