Kings Dodge Chrysler Jeep - Service Center
Cincinnati, OH
724 Reviews of Kings Dodge Chrysler Jeep - Service Center
Service advisor was excellent! Got my vehicle right in and out! Advised me that my service was free! And would check to see if any update's where needed! Good service advisor! Got my vehicle right in and out! Advised me that my service was free! And would check to see if any update's where needed! Good service advisor! More
OIL CHANGED--PARTS PURCHASED On as Saturday morning I had an oil change and had to inquire about some touch up paint. I was in and out in about 40 minutes. Since I bought my Je On as Saturday morning I had an oil change and had to inquire about some touch up paint. I was in and out in about 40 minutes. Since I bought my Jeep from Kings there was no charge so I can't comment on price but will say I appreciate the perk. I did visit the parts department and considering it was 7am on a Saturday, I received prompt and pleasant service. They had my color in stock and the price was not unreasonable. Thank You More
Regular , paid for at purchase , oil change . Scott and Mike were courteous , efficient , and professional , and the oil change was done is a timely manner ! I would recommend this dealership to Scott and Mike were courteous , efficient , and professional , and the oil change was done is a timely manner ! I would recommend this dealership to my friends !!! More
Oil change & Brake Check I took my Jeep in for an early, Saturday morning oil change. I asked for the brakes to be checked out, since I was 99.99% sure they needed to be repl I took my Jeep in for an early, Saturday morning oil change. I asked for the brakes to be checked out, since I was 99.99% sure they needed to be replaced. The service coordinator was quick to communicate that the rear brakes did in fact need to be replaced. The oil change and brake replacement took less than 2 hours, which I felt was a quick turn around on a Saturday. Everyone was very friendly and professional! More
Cherokee I had to replace a right/control arm. A loaner car was given and repair was completed in the time promised. Excellent repair and in time. I had to replace a right/control arm. A loaner car was given and repair was completed in the time promised. Excellent repair and in time. More
Service was fast and courteous I was greeted quickly and with a friendly smile. I had to leave the vehicle due to several "codes". They put me in a loaner car and I was on my way I was greeted quickly and with a friendly smile. I had to leave the vehicle due to several "codes". They put me in a loaner car and I was on my way in less than 15 minutes. More
First visit This was my first visit to Kings Dodge. I bought my new Jeep in Oklahoma City along with the warranty. I was not sure what to do since this is my home This was my first visit to Kings Dodge. I bought my new Jeep in Oklahoma City along with the warranty. I was not sure what to do since this is my home. The people were very helpful and friendly. When they couldn't find my warranty in the Chrysler system they helped me locate and talk to the people who did. I'll definitely be back to Kings. More
Out fo Town Emergency I was traveling from Indy to Cincy when my check engine light came on and my DEF warning came on to tell me I had 100 Miles to go before reducing to 5 I was traveling from Indy to Cincy when my check engine light came on and my DEF warning came on to tell me I had 100 Miles to go before reducing to 5MPH. Kings was a mile from where I was heading and just under the 100 mile limit I had. I called ahead and told them my dilemma and they were ready for me. The problem was a recall, and even though they have normally had to get the part overnighted they drove to another dealer in town to get it and had me fixed and out the door by 2:00. Very grateful that I didn't have to rent a car or get a hotel. More
Perfect Craig Ditmer is great to work with. He has always gone out of his way to accommodate my needs in a very timely fashion. Thanks Craig! Craig Ditmer is great to work with. He has always gone out of his way to accommodate my needs in a very timely fashion. Thanks Craig! More
Long waits Monday at 2:30 is not the time to go in as they advertise an "express" center and it takes over 2 hours for an oil change. My time may be worth taking Monday at 2:30 is not the time to go in as they advertise an "express" center and it takes over 2 hours for an oil change. My time may be worth taking it to somewhere I have to pay for it rather than wait that long or do it myself, but when I bought the car there they acted like they were giving me a deal by throwing free oil changes in. Service guy was like I'll throw in a tire rotation next time you are in for your wait. We will see if they honor it in 6 months when I'm in next... More