Kings Dodge Chrysler Jeep - Service Center

Service Department If all you need is an oil change, then I would recommend them. But if you need something serious, like the issue I have with the "Death Wobble" which If all you need is an oil change, then I would recommend them. But if you need something serious, like the issue I have with the "Death Wobble" which they will not acknowledge. Even though this malfunction issue with Jeep has been on national news and numerous complaints filed. The service department seems clueless to the issue and tells me they can't fix the problem. I think the consumer should be aware of this deadly malfunction, and that there has not been a recall regarding this. I guess they are waiting on more people to die from it. More

Great experience! I have had nothing but fantastic treatment! They are professionals and treat customers with care and respect. I'll be happy to return if needed. Thank I have had nothing but fantastic treatment! They are professionals and treat customers with care and respect. I'll be happy to return if needed. Thank you! More

Kings CJD I Almost always get my service on my RAM Rebel done here and they really try and give first rate service and treat you right...Thank You I Almost always get my service on my RAM Rebel done here and they really try and give first rate service and treat you right...Thank You More

Great service . Kept me up to date as to what was being done and when it would be done. Even updated my computer system (PCM) . Kept me up to date as to what was being done and when it would be done. Even updated my computer system (PCM) More

Oil leak. Last time I was in for a recall they replaced my oil pan (still under warranty). A few months later I notice I was leaking oil. I made an appointmen Last time I was in for a recall they replaced my oil pan (still under warranty). A few months later I notice I was leaking oil. I made an appointment on-line, brought it in and said I would wait. The job was complete (loose oil filter...not from this dealer) including degreasing engine where oil was leaking and I was on my way. No charge (again, 2016 with 12,000 miles and under warranty). Could not have been any easier or more efficient in my opinion. More

A little confused Arrived and seemed to be passed around till someone was willing to get my paperwork started for an oil change. They attempted to charge me $85.00 for Arrived and seemed to be passed around till someone was willing to get my paperwork started for an oil change. They attempted to charge me $85.00 for the services which were included in the purchase of the vehicle and they should have on file but requested me to produce paperwork to prove Not sure who assisted me in the end More

Job well done Had a appointment had three recalls done and got car back 1.00 in afternoon. Chanel Elan call and said it ready.very pleasant and friendly place too c Had a appointment had three recalls done and got car back 1.00 in afternoon. Chanel Elan call and said it ready.very pleasant and friendly place too come. More

Terrible experience. Poor customer service. 0 stars Took truck in for two recalls. Only one got addressed. When I picked it up no one wanted to explain the situation. Attitude was terrible. Overall expe Took truck in for two recalls. Only one got addressed. When I picked it up no one wanted to explain the situation. Attitude was terrible. Overall experience was terrible. Curious to see if I get a response from this. Not an email or text but a phone call to explain why it was handled so poorly and why wasn't second recall addressed or explained. More

MORNING SPENT IN WAITING ROOM GREG, IN SERVICE WAS GOOD. WAIT TIME FOR MY RECALL REPAIR WAS RIDICULOUS. I HAVE BEEN DOING WORK ON CARS AND TRUCKS FOR 40 YEARS. I SHOULD NOT HAVE GREG, IN SERVICE WAS GOOD. WAIT TIME FOR MY RECALL REPAIR WAS RIDICULOUS. I HAVE BEEN DOING WORK ON CARS AND TRUCKS FOR 40 YEARS. I SHOULD NOT HAVE HAD TO BEEN THERE 4 HOURS FOR MY VEHICLE TO GET NEW CLOCK SPRING. I ARRIVED AT 7:30 TO BE IN FRONT OF LINE. IF MECHANICS DONT ARRIVE UNTIL 8 WHY OPEN DOORS AT 7:30? NO RATING ABOVE FOR YES OR NO BECAUSE I HAVE HAD OTHER BAD SERVICE IN THE PAST NOT RELATED TO THIS VISIT. I HAVE HAD SOME GOOD SERVICE AS WELL. More

Oil change Your service technician,Stan James #76 didn't do his job all the way.He didn't top off all the fluid levels like he said he did.He was to busy running Your service technician,Stan James #76 didn't do his job all the way.He didn't top off all the fluid levels like he said he did.He was to busy running back and forth to the service manager telling him what needs to be done. I do all my own service work.I only come for my lifetime free oil changes. More