Kings Dodge Chrysler Jeep - Service Center
Cincinnati, OH
724 Reviews of Kings Dodge Chrysler Jeep - Service Center
Excellent service! Excellent service department and service manager and our service advisor! All of that and the care of my cars over the years by the mechanics and tec Excellent service department and service manager and our service advisor! All of that and the care of my cars over the years by the mechanics and technicians have done a great job maintaining my cars. Outstanding employees! More
Wondeful experience Services and people were very helpful. I was 100% satisfied. People were friendly and the customer service was very professionel. My time was not wast Services and people were very helpful. I was 100% satisfied. People were friendly and the customer service was very professionel. My time was not wasted. More
I paid for my car, why can't I have service in my name? I bought my muscle car with my own money, the check was in my name, the title is in my name, the emails from the service dept. comes in my name and to I bought my muscle car with my own money, the check was in my name, the title is in my name, the emails from the service dept. comes in my name and to my email address but why is my car listed under my husband's name for service?? A little behind the times? A bit of chauvinism perhaps?? Oink? Oink? Working with Chanel was fine. Nice lady that understood some problems beyond regular service I was having. Car runs like a top now! More
Slow, unpleasant, and untrustworthy Always takes more than an hour to get just a oil change despite the big sign outside that says express oil change lane. Nothing express about this se Always takes more than an hour to get just a oil change despite the big sign outside that says express oil change lane. Nothing express about this service center. Mechanics almost always leave greasy prints all over the interior. They definitely lie when they fill out the courtesy inspections! Don't ever put full confidence in this establishment that they have truly looked over your vehicle. Look your vehicle over yourself or take it somewhere else. I understand if they leave some of the courtesy check paperwork blank because they didn't check it, but don't lie about checking things. More
Oil, recall, and inspection! I scheduled a oil change, recall check, and needed software updates! The recall required leaving my vehicle which the dealership was very helpful put I scheduled a oil change, recall check, and needed software updates! The recall required leaving my vehicle which the dealership was very helpful putting me in a loaner. Chanel was very friendly, helpful, and informative! I was very happy with the service performed and timelines! Thank you kings cjd More
Warranty work was completed with no hassle Everyone at the dealership was very helpful and professional, from Chenell as my service representative, to the mechanic that preformed the repair to Everyone at the dealership was very helpful and professional, from Chenell as my service representative, to the mechanic that preformed the repair to the pay window representative. Always a positive experience. More
Very good no problems Very nice people paper work done quickly, answered all my questions, the vehicle service was quickly,the vehicle was clean when I received it back, ov Very nice people paper work done quickly, answered all my questions, the vehicle service was quickly,the vehicle was clean when I received it back, over all they did a excellent job ,your company should be proud of these employees. More
Hassle free oil change and rotation for '17 Pacifica . Scott let me know about a service package for $110 for 2 oil changes and 2 rotations with a 12 month expiration. We drive 15K a year so we'll have . Scott let me know about a service package for $110 for 2 oil changes and 2 rotations with a 12 month expiration. We drive 15K a year so we'll have no problem using up the next oil change before the 12 months and the usual price for a synthetic change on the Pacifica w/oil change is $100+ every 10k miles / or 12 months so saving $100+ is always nice. Came in a couple days before Christmas...which is always a crazy busy time and the place was backed up but they managed to get me out in less than an hour. More
Simple oil change makes you happy! It was a first time I've used Fastline Oil Change at Kings DCJ. I've been impressed that whole process takes less time then sometimes at Oil Express. It was a first time I've used Fastline Oil Change at Kings DCJ. I've been impressed that whole process takes less time then sometimes at Oil Express. More
Excellent service team Fast, efficient and thorough service. Craig Ditmer and the team went above my expectations. Very pleased with the service experience. I will lease fro Fast, efficient and thorough service. Craig Ditmer and the team went above my expectations. Very pleased with the service experience. I will lease from this Jeep dealer again in another few months. More