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Kings Dodge Chrysler Jeep - Service Center

Cincinnati, OH

4.2
724 Reviews

724 Reviews of Kings Dodge Chrysler Jeep - Service Center

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September 02, 2017

Five star service center Great service. Quickly repaired my truck and handled my request very professionally. They were flexible in their scheduling to be able to work around More

by HUNTER4LIFE.TB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Randall, Craig Ditmer
September 01, 2017

New Grand Cherokee - fix settings 2017 New Grand Cherokee - 2 setting in the User Preference area was not working correctly. Delay Engine Turnoff and Back-Up Braking. Able to fix Bac More

by bev.meister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No sure who worked on car, Chanel Elam, Marvin Martin, Aaron Plunkett, Craig Ditmer, Matt Collins, Scott Maddy, Greg Hale
August 30, 2017

Service needs for my vehicle Great people to deal with and great service. Completed the work timely. I hane no problem recommending Kings Dodge to others. Will return when my v More

by hedw559496
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Plunkett
August 30, 2017

Great service Service too longer than typical because of factors out of the departments control, but Chanel handled it like a champ and was very accommodating. Than More

by kristin.miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanel Elam
August 28, 2017

Excellent customer service I recently purchased a car from Kings Dodge Chrysler Jeep. Paul was my sales person and he was professional and courteous. He called me to update me More

by LITTLELUVBUG5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul (sales person), Don Richards, Chanel Elam
August 28, 2017

Great Customer Service! The service advisor- Craig is awesome! He is very professional and kind. It was great working with him! He was able to get me in right away and also h More

by bmreckers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ditmer
August 28, 2017

Service - Easy to work with 3rd time in service dept with New Dodge Ram Promaster. Regular service (not problem or issues) Service is Easy to book, prompt, courteous staff and More

by 13StatesTravel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Collins
August 27, 2017

Repairs done efficiently. I dealt with Caitlin who recorded the problems with my mini van and provided me on 2 separate occasions a loaner vehicle to drive. The problems were f More

by dmaxey0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Schoors
August 24, 2017

Customer focused staff and quick service Easy to schedule appointment over the phone. The staff at the dealership was very helpful and courteous. Oil change and tire rotation was very fast. More

by MARK.VOSSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember the name of my service tech
August 23, 2017

Painless Service! Even though the issue on my car could not be fixed the day of they immediately offered me a loaner car at no cost. Excellent service, excellent staff. More

by jpedoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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