Kings Dodge Chrysler Jeep - Service Center
Cincinnati, OH
724 Reviews of Kings Dodge Chrysler Jeep - Service Center
Five star service center Great service. Quickly repaired my truck and handled my request very professionally. They were flexible in their scheduling to be able to work around Great service. Quickly repaired my truck and handled my request very professionally. They were flexible in their scheduling to be able to work around when I dropped off and had it ready and waiting when I returned to pick up. More
New Grand Cherokee - fix settings 2017 New Grand Cherokee - 2 setting in the User Preference area was not working correctly. Delay Engine Turnoff and Back-Up Braking. Able to fix Bac 2017 New Grand Cherokee - 2 setting in the User Preference area was not working correctly. Delay Engine Turnoff and Back-Up Braking. Able to fix Back-Up Braking (have not tried to use yet so hopefully it is fixed), but the Delay Engine Switch was not fixed. Technician said he was not able to delay or turnoff Engine Turnoff when stopped. Engine turns off immediately when at stop. I would not have purchased car if I knew the delay switch did not work correctly. Not happy that this cannot be fixed as it was a big selling pitch for the car. More
Service needs for my vehicle Great people to deal with and great service. Completed the work timely. I hane no problem recommending Kings Dodge to others. Will return when my v Great people to deal with and great service. Completed the work timely. I hane no problem recommending Kings Dodge to others. Will return when my vehicle reaches its next service mileage. More
Great service Service too longer than typical because of factors out of the departments control, but Chanel handled it like a champ and was very accommodating. Than Service too longer than typical because of factors out of the departments control, but Chanel handled it like a champ and was very accommodating. Thanks! More
Excellent customer service I recently purchased a car from Kings Dodge Chrysler Jeep. Paul was my sales person and he was professional and courteous. He called me to update me I recently purchased a car from Kings Dodge Chrysler Jeep. Paul was my sales person and he was professional and courteous. He called me to update me after our initial meeting to find a car for me. I did not feel pressured or like the dealership was playing a game with me. I also worked with Don Richards to order leather seat covers for my car. He was patient and courteous even when I had to bring my two small kids with me on one occasion to meet with him. He went out of his way to help me order the covers to match my car. Chanel helped check my car in and out during the service process and she was always nice and greeted me the minute I walked in the door. More
Great Customer Service! The service advisor- Craig is awesome! He is very professional and kind. It was great working with him! He was able to get me in right away and also h The service advisor- Craig is awesome! He is very professional and kind. It was great working with him! He was able to get me in right away and also had a ride waiting for me so I didn't have to wait for my vehicle. More
Service - Easy to work with 3rd time in service dept with New Dodge Ram Promaster. Regular service (not problem or issues) Service is Easy to book, prompt, courteous staff and 3rd time in service dept with New Dodge Ram Promaster. Regular service (not problem or issues) Service is Easy to book, prompt, courteous staff and vehicle has been ready ahead of promised time, EVERY TIME. This is one of the best service departments I have worked with for my vehicles and I have a lot of years of various vehicle brands and routine maintenance. More
Repairs done efficiently. I dealt with Caitlin who recorded the problems with my mini van and provided me on 2 separate occasions a loaner vehicle to drive. The problems were f I dealt with Caitlin who recorded the problems with my mini van and provided me on 2 separate occasions a loaner vehicle to drive. The problems were fixed and you have a happy customer. More
Customer focused staff and quick service Easy to schedule appointment over the phone. The staff at the dealership was very helpful and courteous. Oil change and tire rotation was very fast. Easy to schedule appointment over the phone. The staff at the dealership was very helpful and courteous. Oil change and tire rotation was very fast. More
Painless Service! Even though the issue on my car could not be fixed the day of they immediately offered me a loaner car at no cost. Excellent service, excellent staff. Even though the issue on my car could not be fixed the day of they immediately offered me a loaner car at no cost. Excellent service, excellent staff. More