
Kings Volkswagen
Cincinnati, OH
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All work done well and on time Great service from Kings Volkswagen. Service guys were very friendly, and kept me up to date on the progress of my repairs. Car needed some addi Great service from Kings Volkswagen. Service guys were very friendly, and kept me up to date on the progress of my repairs. Car needed some additional work, which was expected with the mileage, but nothing too expensive, which was nice. I've gone to them in the past and will continue to do so. Have also recommended them to friends and colleagues. More
Oil Change - Very friendly I recently moved here from another city where I went to a different VW dealership for my oil changes. The previous place was great but they were a lit I recently moved here from another city where I went to a different VW dealership for my oil changes. The previous place was great but they were a little on the slow side. King's VW had me in and out faster than I even wanted to be! The service staff was incredibly helpful and friendly. More
Hassle Free Love this dealer because I don't have to schedule an appointment to get my regular 10,000 mile service. With their express service I can just stop i Love this dealer because I don't have to schedule an appointment to get my regular 10,000 mile service. With their express service I can just stop in at my convenience. In just a short time I'm on my way again. More
30,000 check up and GPS Navigation help The service department at this VW dealership is superior! They are courteous and helpful and persistent! My GPS Navigation system occasionally tells m The service department at this VW dealership is superior! They are courteous and helpful and persistent! My GPS Navigation system occasionally tells me that I am actually in Los Angeles (while I am actually in Cincinnati, Ohio) They researched it and found a solution to help me! They go above and beyond with their knowledge and service! More
Check of front brakes and shock absorbers Service manager explained that everything was fine. No further testing other than a computer scan but at this time I chose not to do it. Service manager explained that everything was fine. No further testing other than a computer scan but at this time I chose not to do it. More
Maintenance Airbag light came on, called in to schedule service. They confirmed on the phone and via email, which impressed me. Brought my car in, they quickly di Airbag light came on, called in to schedule service. They confirmed on the phone and via email, which impressed me. Brought my car in, they quickly diagnosed the problem, they apologized for not having the part in Stock. They quickly made a loaner car available to me. The issue was fixed 24 hours later. True team of professionals at King's VW! Ricky Dumont More
Friendly, courteous and professional Bryan Spiess was my salesman, and I liked him from the word go. No pretense whatsoever, and knew what he was doing. He took very good care of us. All Bryan Spiess was my salesman, and I liked him from the word go. No pretense whatsoever, and knew what he was doing. He took very good care of us. All of the salespeople were very fun to hang with while we were doing the transaction. I like to joke a lot, and they all have a great sense of humor. That is important to me, and it's how I get to know people. More
Happy Repeat Customer Just purchased my third VW (2 new and 1 used) in nearly 20 years from this dealer and have always been completely satisfied with the sales, service an Just purchased my third VW (2 new and 1 used) in nearly 20 years from this dealer and have always been completely satisfied with the sales, service and "ride" I receive. Thanks Kings, I'll be back! More
Always good service Service adviser was knowledgeable, friendly and followed up by phone. I had a damaged tire. They didn't have what I needed but put y spare on. Ordered Service adviser was knowledgeable, friendly and followed up by phone. I had a damaged tire. They didn't have what I needed but put y spare on. Ordered the tire I needed and called me to let me know it was available to install More
Another terrific Experience Quick in , quick out. Always dependable service levels. I have purchased 5 VW's from this dealer, currently drive two. All maintenance, for all cars Quick in , quick out. Always dependable service levels. I have purchased 5 VW's from this dealer, currently drive two. All maintenance, for all cars, always done at the dealer. Scott Johnson and the entire service staff are top notch. More