
Kings Volkswagen
Cincinnati, OH
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Great service I called because I had a nail in my tire. They got me in for service the same day and took care of the problem. Tiffany was fabulous and the service w I called because I had a nail in my tire. They got me in for service the same day and took care of the problem. Tiffany was fabulous and the service was outstanding. More
Excellent customer service We purchased our car in 2015. Excellent patient and very knowledgeable salesmen. They showed us everything about the car such as how to rearrange the We purchased our car in 2015. Excellent patient and very knowledgeable salesmen. They showed us everything about the car such as how to rearrange the seats and all the various "hidden"compartments. We take it here for yearly maintenance service ( oil change, tire rotation, fluid refills etc). Extremely easy to schedule, quick service and the nicest and most knowledgeable team in service department. The loaner cars are top notch. We highly recommend this dealership to all friends and family and even some strangers! More
Remedied Car purchased under false pretenses. Safety equipment not included in sale of car impossible to purchase now. VW of no assistance since purchase. W Car purchased under false pretenses. Safety equipment not included in sale of car impossible to purchase now. VW of no assistance since purchase. Would not give my business in the future. Addendum: In response to this review, Kings VW did in fact remedy the missing equipment. More
Excellent service Went to look at cars at VW Kings. Chris helped us get a better car than the original one we were looking at. Wonderful people working there. Erik did Went to look at cars at VW Kings. Chris helped us get a better car than the original one we were looking at. Wonderful people working there. Erik did our financing working really hard to get is best rate. Best dealership experience ever. More
Great customer service I purchased my vehicle at Kings Volkswagen. Service it regularly there for oil changes and tire rotation ( I haven't needed any other services). Alway I purchased my vehicle at Kings Volkswagen. Service it regularly there for oil changes and tire rotation ( I haven't needed any other services). Always feel welcomed. Great service without the usual wait times. More
Nice Experience Service department, especially Deryck, has been helpful and attentive to my many inquiries. Went out of their way to help with road noise which I th Service department, especially Deryck, has been helpful and attentive to my many inquiries. Went out of their way to help with road noise which I thought was related to CV joint or bearings, but turned out to be tire wear which was not obvious. More
just fair deal well I signed for my car on April 19th..but when I purchased the car they told me it would be a couple days to get the sun roof installed then after I well I signed for my car on April 19th..but when I purchased the car they told me it would be a couple days to get the sun roof installed then after I signed all the papers now the sun roof can not get installed till May 2nd..so I own a car but I don't have it..I didn't want to drive it without it being completely the way I paid for..It was $1300 for the sun roof to be installed. I wanted a white beetle with tan leather interior and a sun roof so this is what they suggested. But I feel the paper work thru VW financing should be changed to the date that I pick it up but they said they can not do this because the rate will go up. More
Amazing! Steve Holt is an amazing salesman. The staff is so nice and so helpful. Everyone has your best interest at heart. They will not steer you wrong!!!! Steve Holt is an amazing salesman. The staff is so nice and so helpful. Everyone has your best interest at heart. They will not steer you wrong!!!! More
Wonderful experience I purchased an awesome new vw from Ian Evans at Kings vw. He made the experience easy and fun. He was very knowledgeable on the car and really did a I purchased an awesome new vw from Ian Evans at Kings vw. He made the experience easy and fun. He was very knowledgeable on the car and really did a great job explaining all the new features of my new car. He made me feel very welcome showed me all over the dealership. Bryan Spiess was friendly and made me feel welcome at kings Andrea was top notch at finance and helped me with all aspects of financing. More
Great people. Good service. Tiffany, Wayne, Scott and all of the staff, are all attentive, good listeners and caring. The pricing is fair and the inspection is thorough. Than Tiffany, Wayne, Scott and all of the staff, are all attentive, good listeners and caring. The pricing is fair and the inspection is thorough. Thank you! More