
Kings Volkswagen
Cincinnati, OH
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Covered the bases Scheduled my All Track for GPS, and Radio repair. They included software update for Cruise Control. Service Manager offered a car, and while it all to Scheduled my All Track for GPS, and Radio repair. They included software update for Cruise Control. Service Manager offered a car, and while it all took a little longer than I expected, the work was done correctly and the contact was friendly. The only problem was that I would have expected a contact advising when my car was going to be ready, since it was there several days. T. More
180 degrees from my last service experience This visit to the King's VW Service department was a 180 from my last trip. Wayne was extremely professional and helpful. He greeted me at my car, ch This visit to the King's VW Service department was a 180 from my last trip. Wayne was extremely professional and helpful. He greeted me at my car, checked the car in quickly, made sure I knew where the facilities were and gave me an estimate the cost and how long my service would take. The work was done quickly and I was out the door with a freshly washed and repaired vehicle. Thank you Kings VW for bringing your level of customer service way up! It was a pleasure coming in for service. More
best car buying experience I didn't feel pressured to buy a car out of my price range or below my standards. Chris was knowledgeable about the cars we looked at and Ian got my I didn't feel pressured to buy a car out of my price range or below my standards. Chris was knowledgeable about the cars we looked at and Ian got my financing approved without any hassle. There was no "let me go ask my manger" haggling at all. I got a great price on a great car. More
Oil Change Wayne, Scott and a trainee all helped me. They are awesome. I leased my car from them al,last 2 years ago and will never go anywhere else. They sure k Wayne, Scott and a trainee all helped me. They are awesome. I leased my car from them al,last 2 years ago and will never go anywhere else. They sure know how to treat their customers...with respect and honesty. Deryck has always been super helpful too!! I asked about my son's Jetta. Scott hooked me up with Jason Sign. I have also worked many deals with Chris. I just can't say enough good things about Kings VW. More
My experience I thought Jen was great. She made the car buying experience great. I knew right away when she approached my wife and I that I wanted to work with her. I thought Jen was great. She made the car buying experience great. I knew right away when she approached my wife and I that I wanted to work with her. More
Best Service in Town I always have the best service experience at Kings Volkswagen. They are always friendly, courteous, and very professional. They treat me like family I always have the best service experience at Kings Volkswagen. They are always friendly, courteous, and very professional. They treat me like family. In a word-outstanding. More
Fantastic experience The staff of this dealership were FAR more helpful and courteous than I had experienced at any other dealership. They worked very hard to make what i The staff of this dealership were FAR more helpful and courteous than I had experienced at any other dealership. They worked very hard to make what is typically considered a long and stressful process, as quick, easy, and painless as possible. Bryan Spiess really shined as a salesman, he was extremely friendly, patient, accommodating, and gave me honest answers to all of my questions. 10/10 I would recommend this dealership. More
Very professional from start to finish An excellent first service experience. Was greeted in a friendly manner, work was completed and explained in a professional manner. Excellent experi An excellent first service experience. Was greeted in a friendly manner, work was completed and explained in a professional manner. Excellent experience, will be back. More
Chris Davis This was my first car buying experience and it was a great one. Chris is a great and very professional salesmen! He did everything he could to make th This was my first car buying experience and it was a great one. Chris is a great and very professional salesmen! He did everything he could to make the process easy. We had some bumps along the way like me forgetting my paperwork and having to go all the way back home, but he was very patient and understanding with me. He even emailed me on my birthday to say happy birthday. I had an awesome experience at Kings Volkswagen and will highly recommend them to anyone! More
Ian and Jenn are awesome! Stuck with a ton of negativity equity in our other vehicle, Jenn and Ian found the perfect solution for us and tailored a deal that left us nothing sh Stuck with a ton of negativity equity in our other vehicle, Jenn and Ian found the perfect solution for us and tailored a deal that left us nothing short of amazed! We loved the honesty and transparency of the deal. Kings VW made us feel like family, not a customer. Their service and expertise turned a bad situation into a great and satisfied experience. We love our new Wolfsburg Tiguan! Thank you guys so much, we will definitely be back! More