
Kings Volkswagen
Cincinnati, OH
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Great job Kings VW I was in need of emergency tire replacement. The staff at Kings was courteous, quick and thorough. I have tire replacement insurance and Kings helped I was in need of emergency tire replacement. The staff at Kings was courteous, quick and thorough. I have tire replacement insurance and Kings helped make the process streets free. I was in and out in a timely manner and the work appears to be done perfectly. Thanks Kings VW. Keep u the good work. EC. More
VW Tiguan purchase Great dealership. Easy to work with. High quality work. Very professional and customer friendly. Great selection and very competitive pricing. Car was Great dealership. Easy to work with. High quality work. Very professional and customer friendly. Great selection and very competitive pricing. Car was very clean. Highly recommended. More
ggreat friendly service in bying the new car. Ian did an outstanding job in explaining and informing all the virtues of the car. friendly and knowledgeable . good a follow thru. helpfull in makin Ian did an outstanding job in explaining and informing all the virtues of the car. friendly and knowledgeable . good a follow thru. helpfull in making sure I was trained on the new technology. More
Used BMW Purchase I called ahead and request to see a used BMW. When I arrived, the car was dirty and had not been washed or cleaned (unlike other dealerships with bett I called ahead and request to see a used BMW. When I arrived, the car was dirty and had not been washed or cleaned (unlike other dealerships with better customer service). I request they wash and clean the car and I would come back to see it again in a few hours. I come back in a few hours and the car was washed but still dirty. I had to rub some dirt off to make sure it would actually come off and not something permanent. The rims were still dirty too. When you try to sale something, I believe you should clean it and make it presentable to the customer. I'm not buying a cheap car here. I ended purchasing the car but only because I could not have another car similar to this one. But if I had seen other similar cars I wanted from other dealerships I would have for sure bought it from them instead. I also didn't like how Justin laughed at my offers, smacked my chair/back with his papers as he walked to go talk to the manager about my offers, or he offered a fist bump instead of shaking my hand after I told him I would go home to think about purchasing the car. I could clearly tell he was upset. The only reason I bought the car was because of the car itself, not Justin. I hope he received nothing from my purchase. Also the financial manager tried to give me a loan with 4 point something interest. I have a credit score of 819/900 and in the top tier. I also make at least $6,500 each month in income. Why do you have to try to offer me something that bad? Right then and there I did not trust him at all. I ended getting at loan for 3.1% interest. More
Great experience in sales and always in service as well! My husband and I both were part of the diesel but back program. We both ended up purchasing new VWs. Again. Have been so happy with both our sales exp My husband and I both were part of the diesel but back program. We both ended up purchasing new VWs. Again. Have been so happy with both our sales experiences and service experiences at Kings VW!!! More
Pleasant and polite experience The salesman greeted me at the door. He was polite, friendly and sincere. They worked with me to get me a car within my budget. I didnt feel rushed The salesman greeted me at the door. He was polite, friendly and sincere. They worked with me to get me a car within my budget. I didnt feel rushed or pressured one bit. More
Chris Davis, Kings VW This is the third Volkswagen I have purchased from Chris Davis at Kings. He is knowledgeable, helpful, personable and has made my decisions easy to m This is the third Volkswagen I have purchased from Chris Davis at Kings. He is knowledgeable, helpful, personable and has made my decisions easy to make. He has especially been helpful during the Settlement Claims Program and made it as painless as possible. Thank you Chris More
Great place Our sales rep was the best part of the experience, Chris did a magnificent job helping us through the entire process, I would recommend asking for him Our sales rep was the best part of the experience, Chris did a magnificent job helping us through the entire process, I would recommend asking for him if possible. More
new key very friendly and timely order every thing was clean next time looking for auto I'll be back before going to other dealers to see if they can help wit very friendly and timely order every thing was clean next time looking for auto I'll be back before going to other dealers to see if they can help with next auto. More
Went in for complimentary oil change on certified vehicle The service was on time, the waiting area was nice (despite Fox News) and they even washed my car. I was offered an air filter and cabin filter ch The service was on time, the waiting area was nice (despite Fox News) and they even washed my car. I was offered an air filter and cabin filter change, which I declined. I have since reviewed the steps involved in replacing these items and they are easily some of the most over-engineered German items to date. I'd recommend to service, to tell people like myself, that it's a real pain to get to these. That you have to remove the engine the intake clamps, MAF and other sensors as well as the engine cover and a variety of screws just to get to the air filter. Also - the cabin air filter is located behind the glove box and too is a byzantine process. $90 for install of these 2 items is actually worth it. More