
Kings Volkswagen
Cincinnati, OH
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Always a great experience. The whole team at Kings VW is a great group. They are very professional, knowledgeable, and very courtesy to me every time I show up for service. The whole team at Kings VW is a great group. They are very professional, knowledgeable, and very courtesy to me every time I show up for service. More
Excellent Customer Service! Excellent Service with the purchase and financing. We would highly recommend Kings VW. Chris was excellent in communicating and notifying us when the Excellent Service with the purchase and financing. We would highly recommend Kings VW. Chris was excellent in communicating and notifying us when the vehicle we were looking for was available. Andrea pleasantly stayed late to finish our financing! Second VW purchased from this dealership. More
Everyone was so helpful and friendly; I love my car! We had a wonderful experience! Everyone was able to answer our questions and very willing to help! I didn't feel rushed or intimidated at all! We had a wonderful experience! Everyone was able to answer our questions and very willing to help! I didn't feel rushed or intimidated at all! More
Great Experience Highly recommended. Imagine my surprise when I found the car buying experience to actually be pleasant! Kings VW made everything easy. They were all f Highly recommended. Imagine my surprise when I found the car buying experience to actually be pleasant! Kings VW made everything easy. They were all friendly, easy to work with, and I felt like I got an excellent deal. I was helped by Mike, Jason, and Erick and I thought they were all fantastic. More
Committed to customer service and a great experience The service dept was very prompt and professional. They were very accommodating to my schedule and contacted me via the appropriate channels. Would The service dept was very prompt and professional. They were very accommodating to my schedule and contacted me via the appropriate channels. Would do business with them again. More
Great Service I brought my BMW in for repair work on brakes. I thought I needed brakes and probably rotors. After inspection, the mechanic informed me that my b I brought my BMW in for repair work on brakes. I thought I needed brakes and probably rotors. After inspection, the mechanic informed me that my brakes and rotors were fine. They did point out that I have a valve cover gasket leak, and gave me a very reasonable estimate for repair. They also changed out some tires...summer for winter, and gave me an oil change. Service was great. I'll be back. Thanks, Steve More
Chris Davis and the entire organization are top notch ! I was returning my passat because of the tsk emissons settlement and had asked Chris Davis to give me reason to buy another Volkswagen and he delivere I was returning my passat because of the tsk emissons settlement and had asked Chris Davis to give me reason to buy another Volkswagen and he delivered with the car of my wife's dreams thank you Chris Kings is our dealership More
Great Service and Friendly Ssles team Minor issue w temp light, sales guy set me up with service and took care of all labor and part costs. Great service and very cisyomer friendly. Minor issue w temp light, sales guy set me up with service and took care of all labor and part costs. Great service and very cisyomer friendly. More
Oil Change Reasonable time taken for an oil change. I spoke to the young lady at the counter on three occasions about the oil change and the thumping noise in t Reasonable time taken for an oil change. I spoke to the young lady at the counter on three occasions about the oil change and the thumping noise in the front of the car. Each time she took phone calls mid sentence during out conversation. I thought it was inconsiderate of my time. The third time, I directed my conversation to Scott, one of the service writers. At one point, the man in the office behind the counter yelled out to the new girl while she was putting my information into the computer. More
Great experience! It has been a pleasure working with Kings VW. I have been going there for the past two years for service on my 2013 TDI and they have always gone abov It has been a pleasure working with Kings VW. I have been going there for the past two years for service on my 2013 TDI and they have always gone above and beyond to take care of me. I went to them a few weeks ago to get more information about me TDI buyback and to look into my options. Bryan was very knowledgeable and easy to work with. He payed attentions to my needs and was able to make the process as easy as possible for me. I have only good things to say about Bryan and the whole Kings VW staff in general. More