
Kings Volkswagen
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 313 reviews
New car purchase Everyone was knowledgeable and very helpful. Everything went very smoothly and I was completely satisfied with the deal I received. I found Justin to Everyone was knowledgeable and very helpful. Everything went very smoothly and I was completely satisfied with the deal I received. I found Justin to be extremely friendly and knowledgeable about the product. More
Excellent Customer Service - Sales and Service This is our 4th VW lease from Kings Volkswagen. In all cases, we have been delighted with the way the sales and finance staff worked with us to find This is our 4th VW lease from Kings Volkswagen. In all cases, we have been delighted with the way the sales and finance staff worked with us to find the best solution for both our vehicle and financing requirements. Kings VW service for all of our VWs has also been excellent and efficient. We really enjoy driving our VWs. And, we really appreciate our ongoing relationship with Kings VW. More
good efficient service The service was scheduled and completed without delay. I appreciate the direct and concise communication regarding what services where performed and w The service was scheduled and completed without delay. I appreciate the direct and concise communication regarding what services where performed and what /why an additional problem needed to be addressed. More
Awesome folks take care of us as always We have leased our last 4 cars from Chris. Our experience is always fantastic. Andrea is so knowledgeable and professional, but her customer service i We have leased our last 4 cars from Chris. Our experience is always fantastic. Andrea is so knowledgeable and professional, but her customer service is outstanding. We have sent many friends to our KingsVW with highest praise. More
Vehicle Repairs We purchased our car from Kings VW and when we needed repairs, we took it in with confidence. During the process, we were informed, aware and were abl We purchased our car from Kings VW and when we needed repairs, we took it in with confidence. During the process, we were informed, aware and were able to speak to a service staff member. It was comforting to know that we are valued customers and our loyalty is appreciated. More
Professional and awesome experience Thank you for assisting my family and I in the purchase of a vehicle for our daughter for her 16th birthday. She loved the Tiguan and can't stop smil Thank you for assisting my family and I in the purchase of a vehicle for our daughter for her 16th birthday. She loved the Tiguan and can't stop smiling. I give praise to everyone involved. Chris is awesome. Thank you Chris. Bobby Artis More
Best leasing program around. I've leased my last two vehicles with Kings VW and have had nothing but positive experiences. Great sales people (especially Justin). Quick and easy m I've leased my last two vehicles with Kings VW and have had nothing but positive experiences. Great sales people (especially Justin). Quick and easy maintenance More
Family Everyone at this dealership always makes me feel like family and works to make every experience I have there a good one. I have never left having had Everyone at this dealership always makes me feel like family and works to make every experience I have there a good one. I have never left having had a service, thinking that it was sub par. So bravo friends keep treating me like you want my business! Scott took care of me on this day and was very attentive to what I needed and the service department had my car's oil changed, trees rotated, everything topped off and cleaned plus did the emissions fix all in a timely manner. They also test drove it to make sure it was purring like a kitten! So thanks guys for continuously making my volkswagen experience a good one! Sincerely, Alex More
leasing/buying a new car If you need to buy or lease a car go to Bryan!! He was awesome! Always responded to questions in a timely manner and had everything ready when I cam If you need to buy or lease a car go to Bryan!! He was awesome! Always responded to questions in a timely manner and had everything ready when I came in. It was an easy buy and he made things go smoothly and really is knowledgeable about VW cars. Also the recommendations he made were perfect!! More
Job Well Done Very professional and courteous staff. Repairs were thoroughly explained, The job was done right and in a timely fashion. This has been the case with Very professional and courteous staff. Repairs were thoroughly explained, The job was done right and in a timely fashion. This has been the case with all of my visits to Kings VW. More