
Kings Volkswagen
Cincinnati, OH
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Consistently Excellent Kings Volkswagen consistently offers excellent service, and they go out of the way to make their customers happy. I recommend their service center to Kings Volkswagen consistently offers excellent service, and they go out of the way to make their customers happy. I recommend their service center to any Volkswagen owner. More
Easy process Jennifer was our sales rep and I found her to be very friendly and helpful. The time it took with the financial officer was quick as well. Transaction Jennifer was our sales rep and I found her to be very friendly and helpful. The time it took with the financial officer was quick as well. Transaction was very smooth overall. I have recommended to a fried. More
good experience I called and made an appointment for the next day then dropped my Tiguan off in the morning, I was given a quote for the work I was asking to have don I called and made an appointment for the next day then dropped my Tiguan off in the morning, I was given a quote for the work I was asking to have done and received a call after everything was checked and was told the only problem they found was the brake fluid needed changed. I approved it and the car was finished an hour before I could pick it up. when I got up to pick up the car the total charge was less than what was quoted even with the extra work. I am happy and will be bringing it back. More
30k service/ 2014 Passat So far, the service results have been great. It actually has only been one day. Working with Wayne was a pleasure. My wait time was brief, and the com So far, the service results have been great. It actually has only been one day. Working with Wayne was a pleasure. My wait time was brief, and the completion of payment processing with their cashier was efficient and informative. More
Great, efficient service I have been going to Kings since I moved from FL. 4 years ago, they have earned my business. This visit great they got me a loaner serviced and repai I have been going to Kings since I moved from FL. 4 years ago, they have earned my business. This visit great they got me a loaner serviced and repaired my car and had it ready to pick up in five hours. I am going to bring my dodge hear for service from now on because they are one of the best dealers I have ever dealt with. More
Professional Communication I bought my car at another dealer but didn't like their customer service and switched to Kings VW a few years ago. I've been very happy with the Kings I bought my car at another dealer but didn't like their customer service and switched to Kings VW a few years ago. I've been very happy with the Kings VW shop. They are both professional and customer focused. More
new passat My recent purchase at kings volkswagen was excellent! I had no expectations when I went in looking at cars, was met right away and was given the answ My recent purchase at kings volkswagen was excellent! I had no expectations when I went in looking at cars, was met right away and was given the answers for the questions I was asked and not heckled. I would highly recommend this dealership. More
Excellent and Efficient Service My recent purchase at Kings Volkswagen was excellent. I came in saying what I was looking for and they helped me every step of the way. If you go, ask My recent purchase at Kings Volkswagen was excellent. I came in saying what I was looking for and they helped me every step of the way. If you go, ask for Chris Davis as he was extremely courteous and professional throughout the entire process. More
Tire replacement I must say that the experience I have had for the past two years have been excellent. Everyone is very helpful and appreciate the value of the custome I must say that the experience I have had for the past two years have been excellent. Everyone is very helpful and appreciate the value of the customer time as well. Yesterday on my way to work I hit a pothole and got a flat, after getting a runaround from the ODOT, and the dealer closest to my work. I called Kings VW and was told to bring my vehicle and they will take care of it. They took care of the tire, contacted the warranty insurance and got me back on the road with a new tire. I am for sure going back to get me a new VW whenever I decide to upgrade my Jetta. More
Service Group The unique aspect of King's VW is their Service Group. Specifically, Scott and Wayne. the single best "service advisors" I have ever dealt with. H The unique aspect of King's VW is their Service Group. Specifically, Scott and Wayne. the single best "service advisors" I have ever dealt with. Honest, caring, loyal to King's yet loyal to the customer. None better! More