
Kings Volkswagen
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 313 reviews
VW Passat I bought my used passat from Chris and this was possibly the smoothest car deal I have ever had. There were a couple minor problems that needed to be I bought my used passat from Chris and this was possibly the smoothest car deal I have ever had. There were a couple minor problems that needed to be taken care of on the car and Chris made sure they were taken care of immediately. My only complaint was that my car was detailed before I got it but it was still dirty inside. I ended up cleaning it myself. This was the only thing I could say wasn't perfect. Otherwise they were very nice and professional. More
Our experience with Kings VW We had a very good experience at Kings VW. We identified the specific Jetta GLI we wanted online, which was at another dealership in North Carolina. We had a very good experience at Kings VW. We identified the specific Jetta GLI we wanted online, which was at another dealership in North Carolina. We negotiated via phone with that dealership, and given a very good price. We contacted Bryan Spiess at Kings VW, and asked whether they would price match ... they did, and with a small discount added on for good measure. We good the car we wanted, didn't have to travel to NC to get, and dealt with Kings VW directly. Our experience on finalizing the deal, assistance with financing, clarity of explanations, etc., were all excellent. Bryan Spiess is especially to be commended for his courtesy and assistance. More
Treated really good My sales rep was very professional, open to questions and understanding, Most importantly I received a really good service personalized to my profile. My sales rep was very professional, open to questions and understanding, Most importantly I received a really good service personalized to my profile. Thank you More
2017 Jetta Purchase The purchase of my new Jetta as smooth as easy after leasing from Kings VW. Thank you Brian for all your help over the years. The purchase of my new Jetta as smooth as easy after leasing from Kings VW. Thank you Brian for all your help over the years. More
Very good.. Your sale force where very polite and heplful. I'll tell my friends and family about your dealership. The detail shop did a fine job getting my Trailb Your sale force where very polite and heplful. I'll tell my friends and family about your dealership. The detail shop did a fine job getting my Trailblazer ready. More
Excellent sales consultant and dealership. The sales consultant reviewed each model's attributes and provided valuable technical information regarding the models that I was considering. I ultim The sales consultant reviewed each model's attributes and provided valuable technical information regarding the models that I was considering. I ultimately chose a VW that I trust will be a quality vehicle. More
Treated well. I wanted to purchase a used Passat, late model, low miles. I worked with Chris Davis, he was very helpful, once I told him what I was looking for he I wanted to purchase a used Passat, late model, low miles. I worked with Chris Davis, he was very helpful, once I told him what I was looking for he assisted me in choosing the right car. This process took a couple of weeks, and Chris followed up appropriately without being annoying, and as a sales rep. myself I found this refreshing. As I don't ever purchase new cars, he and I found a couple of cars that were in my price range and we talked it over. I made to correct decision with the options available and have been pleased thus far with the car. The only negative with the experience was having to wait for the car after having filled out the paperwork two days prior to the pick-up. This could be improved. Mike P. More
Outstanding Sales and Service I was in the market for a used Passat, and Kings VW was my first choice. I bought my previous vehicle from them as well almost seven years ago. I ha I was in the market for a used Passat, and Kings VW was my first choice. I bought my previous vehicle from them as well almost seven years ago. I have had tremendously helpful, low pressure sales experiences with the sales team, not only for my purchases, but also for my daughter's purchase. Additionally, the service team at Kings VW is outstanding. The Kings VW team treats me like family. More
You ask, you shall receive With my eye set on a specific car I was introduced to Chris Davis. We let him know what I wanted and he made some calls up to Cleveland to make a dea With my eye set on a specific car I was introduced to Chris Davis. We let him know what I wanted and he made some calls up to Cleveland to make a deal for me. He said hopefully we can have it for you by Christmas. I was thrilled when I got it a whole week prior!! Chris was so easy to work with. Was thorough on explanations and honest in his opinion. I have no hesitation in contacting him if I have a question regarding my car. I would recommend him to anyone I know.. By far the easiest and best I have worked with!! More
Open Sundays Bought a Civic Si from the dealer on a Sunday which is great because I was in a pickle with the wife and I sharing 1 car, and it was hit overnight and Bought a Civic Si from the dealer on a Sunday which is great because I was in a pickle with the wife and I sharing 1 car, and it was hit overnight and had to be put in the body shop. The sales guy was nice, not overly pushy, and a good guy to talk to. Bought a car that had existing problems that I did not know about. Which is fine because it was used, but I was not disclosed about the problems prior to purchasing the vehicle. Once I found out about problems I had the vehicle taken back to them so they could fix it, they could not find the issue, but I took it to a Honda dealer who figured out the issue, and Kings VW paid for the fix. All in all a good experience with some issues, but Kings VW took care of me, and the car in the long run. Thank you More