
Kings Volkswagen
Cincinnati, OH
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Great service, very helpful Simple checkin and checkout, a loaner car was a big help, and service was excellent. Made what could have been an inconvenience as easy as it could be Simple checkin and checkout, a loaner car was a big help, and service was excellent. Made what could have been an inconvenience as easy as it could be. More
Positive Experience, as Always! My purchase was to replace my TDI that is part of the diesel buyback. My sales representative, Chris Davis, went out of his way to make this a positi My purchase was to replace my TDI that is part of the diesel buyback. My sales representative, Chris Davis, went out of his way to make this a positive experience. In addition, the members of the Service Department have always been tremendously helpful over the last four years of my VW ownership. Thank you, Chris and Kings VW, for all of your assistance. More
Service that generates loyalty. Everyone I've encountered at the Kings Volkswagen service department has been friendly, responsive and efficient. They make routine servicing a breeze Everyone I've encountered at the Kings Volkswagen service department has been friendly, responsive and efficient. They make routine servicing a breeze. Thanks to all! Cynthia More
Efficent & great service! Had a recall - they called me ahead of time to let me know what to expect - Once I got there they were organized, nice place to sit & wait (Clean!) Had a recall - they called me ahead of time to let me know what to expect - Once I got there they were organized, nice place to sit & wait (Clean!) They are always pleasant and kind - very efficient and were done in no time! Not where I purchased the car - but I like their service so much - I go there instead! More
Always great service Unfortunately I did not buy my vehicles here, I will in the future. Always friendly and helpful, great customer service all around. Have been taking m Unfortunately I did not buy my vehicles here, I will in the future. Always friendly and helpful, great customer service all around. Have been taking my vehicles here for maintenance for over a year and have yet to have a bad experience. Keep up the good work! More
Great and fast service Just bought my first Volkswagon at kings and I'm so glad I did I Love kings Volkswagon they are always so friendly and the service is great and always Just bought my first Volkswagon at kings and I'm so glad I did I Love kings Volkswagon they are always so friendly and the service is great and always get my car done in a timely manner Wayne and Scott always go out of there way so I have a great experience More
Friendly, listened to my concerns Wayne took extra care and time to help me schedule my service and checked to be sure I understood the services and charges. Flexibility in working wit Wayne took extra care and time to help me schedule my service and checked to be sure I understood the services and charges. Flexibility in working with my needs while informing me of any safety concerns. More
Brand new Golf R This my second car from this dealership and it gets better every time. The process was very smooth from Bryan Spiess in sales to Andrea in finance dep This my second car from this dealership and it gets better every time. The process was very smooth from Bryan Spiess in sales to Andrea in finance department. Thank you Kings Volkswagen and will be back when ready to buy again. More
2017 Passat R I had a 1:00 PM appointment with service to check the wheel alignment on my new 2017 Passat R. I arrived at the designated time and was waited on imme I had a 1:00 PM appointment with service to check the wheel alignment on my new 2017 Passat R. I arrived at the designated time and was waited on immediately. My car was taken in right away and checked for wheel alignment issues. It was found to need a 4 wheel alignment which was a warranty issue and was completed in less than 1 hour as promised. More
I have complete confidence in Scoot Johnson Scott has always provided us with good advise and service on our Beetle Convertible for over 11 years. I always call to make sure he is there before Scott has always provided us with good advise and service on our Beetle Convertible for over 11 years. I always call to make sure he is there before I take the car in for service. More