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Kings Volkswagen

Cincinnati, OH

4.8
313 Reviews

9570 Kings Automall Rd

Cincinnati, OH

45249

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Showing 313 reviews

December 16, 2016

Great service, very helpful Simple checkin and checkout, a loaner car was a big help, and service was excellent. Made what could have been an inconvenience as easy as it could be More

by anon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
December 15, 2016

Positive Experience, as Always! My purchase was to replace my TDI that is part of the diesel buyback. My sales representative, Chris Davis, went out of his way to make this a positi More

by VW Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Davis, Tony Blaine, Erick Henize, Scott Johnson, Wayne Weldy, Debbie Green
December 14, 2016

Service that generates loyalty. Everyone I've encountered at the Kings Volkswagen service department has been friendly, responsive and efficient. They make routine servicing a breeze More

by Cynthia.H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn't catch names.
December 14, 2016

Efficent & great service! Had a recall - they called me ahead of time to let me know what to expect - Once I got there they were organized, nice place to sit & wait (Clean!) More

by KRISTINSZAVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not recall
December 12, 2016

Always great service Unfortunately I did not buy my vehicles here, I will in the future. Always friendly and helpful, great customer service all around. Have been taking m More

by TANNISBUSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Hurst, Debbie Green
December 12, 2016

Great and fast service Just bought my first Volkswagon at kings and I'm so glad I did I Love kings Volkswagon they are always so friendly and the service is great and always More

by MGARDNER180
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Johnson, Wayne Weldy
December 12, 2016

Friendly, listened to my concerns Wayne took extra care and time to help me schedule my service and checked to be sure I understood the services and charges. Flexibility in working wit More

by Loveland45140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Spiess, Wayne Weldy
December 08, 2016

Brand new Golf R This my second car from this dealership and it gets better every time. The process was very smooth from Bryan Spiess in sales to Andrea in finance dep More

by PinkGolfR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Spiess
December 06, 2016

2017 Passat R I had a 1:00 PM appointment with service to check the wheel alignment on my new 2017 Passat R. I arrived at the designated time and was waited on imme More

by bbfixdsn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Davis, Scott Johnson
December 05, 2016

I have complete confidence in Scoot Johnson Scott has always provided us with good advise and service on our Beetle Convertible for over 11 years. I always call to make sure he is there before More

by Donray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
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