
Kings Volkswagen
Cincinnati, OH
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Mouse blew up in engine Scott Johnson was very helpful. He made sure I only paid what I needed. It is great dealing with him and my car was fixed 3 days before I was quoted. Scott Johnson was very helpful. He made sure I only paid what I needed. It is great dealing with him and my car was fixed 3 days before I was quoted. More
Excellent experience with Kings Volkswagen I went to Kings volkswagen for the second time and I am very satisfied. It is very easy to make an appointment on line, the schedule has been follo I went to Kings volkswagen for the second time and I am very satisfied. It is very easy to make an appointment on line, the schedule has been followed both time, the waiting area is comfortable with excellent WiFi connection, the customer service people a great, friendly and helpful. All good so far. More
Had recall service done 2016 GTI had recall issued by VW, Kings did the service which involved dropping the gas tank. They were fast, it was finished in about an hour and a h 2016 GTI had recall issued by VW, Kings did the service which involved dropping the gas tank. They were fast, it was finished in about an hour and a half. Been a week now, nothing has blown up or made scary sounds, so guess I'm good to go. Service rep Wayne is cool, and will take care of you. He even smiled a couple of times. More than I can say for the guy sitting next to him! While we waited, my wife and I toured the ultra-nice showroom and chatted with a salesman about the sweet convertible bug on the floor. Wife loved it, and the dark pink color, with black roof. Salesman was friendly, gave us his card, and did not try to remove our internal organs. We appreciated that! More
New Car I just recently purchased a new Volkswagen Passat from Kings Volkswagen. My search began in August and was put on hold for a few months. I appreciated I just recently purchased a new Volkswagen Passat from Kings Volkswagen. My search began in August and was put on hold for a few months. I appreciated the fact that they did not keep contacting me to see if I was still interested in buying a car. When I returned; tBrian was so nice and answered any question that I had concerning the car. The staff was very patient and did not push me for a sale. I would certainly go back, and do look forward to dong business with them again. More
friendly, low pressure and knowledgable Kings VW was very accommodating and easygoing in there approach to finding us a new vehicle to lease . We appreciated this very much . Chris " Doc" Da Kings VW was very accommodating and easygoing in there approach to finding us a new vehicle to lease . We appreciated this very much . Chris " Doc" Davis knows Volkswagens better than most people ,and that is a very positive thing when you are at a Volkswagen dealership . Too many sales associates at other types of dealerships are salespersons first , not brand loyalists . We were interested in the Alltrack and Tiguan . Chris worked with us in a practical common sense manner which utilized current VW incentives that allowed us to make the wisest financial decision for our particular needs . Since we leased the Tiguan this time perhaps we'll get the Alltrack next time ... maybe even keep both of them ! More
Great Experience Best waiting area, hot chocolate and coffee, and fast and friendly. I had an oil change and even without an appointment they fit me in and sorted me Best waiting area, hot chocolate and coffee, and fast and friendly. I had an oil change and even without an appointment they fit me in and sorted me out quickly. More
Great Customer Service The salesman was extremely helpful in finding me a car that suited both what I was looking for with my stipulations. He found me a car that I loved w The salesman was extremely helpful in finding me a car that suited both what I was looking for with my stipulations. He found me a car that I loved without trying to push me into something more expensive. The overall process was very efficient and enjoyable. Thanks! More
Great Experience Went in to look at VW and Justin was a great person to deal with at VW, very understanding of the situation and works well to accommodate. Thank you J Went in to look at VW and Justin was a great person to deal with at VW, very understanding of the situation and works well to accommodate. Thank you Justin and everyone involved with making my deal happen. More
Great salesman, managers and financing. I went in to trade in my SUV to get a car with better gas mileage. I had a lot of negative equity to roll over and the salesman, manager and financing I went in to trade in my SUV to get a car with better gas mileage. I had a lot of negative equity to roll over and the salesman, manager and financing department did everything they could to get me to a reasonable payment and I ended up leasing a brand new 2017 Jetta. My negative equity will be completely paid off at the end of the lease. They were great and I will certainly go back the next time we're looking for new vehicles. More
Love my Tiguan Every one I met was very nice. No pressure. Just facts. Daniel was great. I can't remember the name of the gal who completes all the paperwork. Every one I met was very nice. No pressure. Just facts. Daniel was great. I can't remember the name of the gal who completes all the paperwork. She is a gem. More