
Kings Volkswagen
Cincinnati, OH
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Good response from Service Adviser and Service manager The shop didn't perform the tire rotation I paid for. Evidently the mechanics didn't think I needed it but it had been 10,000 miles since last perfor The shop didn't perform the tire rotation I paid for. Evidently the mechanics didn't think I needed it but it had been 10,000 miles since last performed, and they charged me for the work. I notified the Service Adviser who apologized, got the work done, and refunded my rotation payment for their error and my inconvenience. The Service Manager called me the next day, apologized, and said he had addressed the issue with his team and did not believe this was something that happened regularly. More
Quick service - very welcoming Just had a oil change and tire rotation but it went very fast and very friendly staff! Don't have plan to go back for a year - but I am sure I will g Just had a oil change and tire rotation but it went very fast and very friendly staff! Don't have plan to go back for a year - but I am sure I will get the same level of service. More
#Pink beetle 2017 Worked with me from day one when I came in to inquire about the #pink beetle. Bryan knew exactly what I was talking about and even had a picture and Worked with me from day one when I came in to inquire about the #pink beetle. Bryan knew exactly what I was talking about and even had a picture and specs on the car. He also kept me informed on any news about the release date and personally called me when he had the news that my #pink beetle was on the way to Kings VW. Thanks! More
Personable and easy to work with Chris and Bryan are personable, knowledgeable, and easy to work with. Working with them made for a pleasant car-buying experience. I wouldn't hesita Chris and Bryan are personable, knowledgeable, and easy to work with. Working with them made for a pleasant car-buying experience. I wouldn't hesitate to go and see them. More
Great used CC I love buying from kings Volkswagen. The people there are very nice and supportive. This is our 4th car from this dealership. I will continue to purc I love buying from kings Volkswagen. The people there are very nice and supportive. This is our 4th car from this dealership. I will continue to purchase and send my friends and family their way. More
Great Experience I came into Kings VW after doing some research online and was greeted by Bryan Spiess. Bryan was great to work with; a perfect balance of knowledge of I came into Kings VW after doing some research online and was greeted by Bryan Spiess. Bryan was great to work with; a perfect balance of knowledge of the vehicle and customer service. This was definitely the best buying experience I've ever had. I look forward to recommending Kings and Bryan to friends and family, and will be my preferred location for future purchases. More
Sales Staff are Great Justin was very knowledgeable about the car we purchased. He followed through after the sale to ensure we were familiar with the car we bought, intro Justin was very knowledgeable about the car we purchased. He followed through after the sale to ensure we were familiar with the car we bought, introduced us to the service staff and the process for service. All of the employees were very personable and friendly. Great experience! More
2011 Lancer I absolutely love my new, used car! I did my research online to find the car I wanted and get my financing pre approval and the dealership was fantast I absolutely love my new, used car! I did my research online to find the car I wanted and get my financing pre approval and the dealership was fantastic. More
Service was great Good service, however, now my cruise control setting does not work after a system update to my computer. Very unhappy about it, need to know how to fi Good service, however, now my cruise control setting does not work after a system update to my computer. Very unhappy about it, need to know how to fix it More
Kings V Dub I truly appreciate the folks at kings v dub. I came there was no pressure sales tactics. They worked as a team and got me together. I truly appreciate the folks at kings v dub. I came there was no pressure sales tactics. They worked as a team and got me together. More