
Kings Volkswagen
Cincinnati, OH
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Friendly and helpful Excellent customer service. All my questions were thoroughly answered. Friendly and professional. Willing to go the extra mile. My whole family is a V Excellent customer service. All my questions were thoroughly answered. Friendly and professional. Willing to go the extra mile. My whole family is a VW family and we love coming to Kings VW. More
Great Dealership! Great staff willing to work hard to accomplish my personal goals. I had my eye on a particular Golf R and they were able to work quickly to accommodat Great staff willing to work hard to accomplish my personal goals. I had my eye on a particular Golf R and they were able to work quickly to accommodate my needs, reach my finacing goals, and get me in/out in short order. I am a buyer, not a shopper, so I did not need sales support on models or features. I had the vehicle in mind (down to the Golf R already on their books). Having said that, Justin on the sales floor was extremely sharp and helpful ushering me through the process. He was a wonderful resource and I would recommend him highly. More
Always extremely pleased with service at Kings Volkswagen! I called to see if Scott or Wayne could work me in yesterday because I thought I had a nail in one of my tires and they immediately returned my call a I called to see if Scott or Wayne could work me in yesterday because I thought I had a nail in one of my tires and they immediately returned my call and worked me in so I could make my trip to Akron for my grandson's birthday. More
They made best out of bad situation From the sales (with Chris Davis) to the big repair (managed by Scott Johnson) my experience was great. Chris has got to be best salesman I ever dealt From the sales (with Chris Davis) to the big repair (managed by Scott Johnson) my experience was great. Chris has got to be best salesman I ever dealt with - to the point, not pushy, deal concluded in 3 minutes. With 3,200 miles on the clock, transmission needed to be replaced. I was given a loaner and kept up to date through 3 weeks process. Zero aggravation, no lost time for anything. More
Recall for ABS system Great service and customer service. I was given an awesome loaner car while they replaced the faulty system. I was called several times during the two Great service and customer service. I was given an awesome loaner car while they replaced the faulty system. I was called several times during the two days my car was at the shop to keep me updated. More
Pretty pleased just need an owners manual Very good exsperience when making the descision to get my vw. Answered all my questions when I was checking it out initially and profesionally pointe Very good exsperience when making the descision to get my vw. Answered all my questions when I was checking it out initially and profesionally pointed out some of the strong points for choosing the car I did. Just need an owners manual which I did not realize was missing. More
Bought Used 2014 VW Jetta from Ian Evans From entering the showroom to with Ian Evans to closing the financing with Erick Henize, everything went smoothly. All of our questions were answered From entering the showroom to with Ian Evans to closing the financing with Erick Henize, everything went smoothly. All of our questions were answered and we were treated in a very professional way throughout the process. I would buy another car from your dealership and will recommend your business to others. More
Great Good experience overall, chris did a good job finding the car I wanted and communicating throughout, would definitely shop here again in the future, t Good experience overall, chris did a good job finding the car I wanted and communicating throughout, would definitely shop here again in the future, thanks! More
. I come all the way from Florence, Ky. to Kings VW for all my service. I trust your team and have had nothing but good service from your company. We talked about an additional service item and I agree for all my service. I trust your team and have had nothing but good service from your company. We talked about an additional service item and I agreed to have it done, He found this service item had been done the last time I had the oil changed and told me there was no needed. They check everything on it and gave me a report on my Teguan of what they found. I always feel I am a valued customer. I will continue to come to King's. More
Great Experience! Great People, great service....great flexibility to get me what I wanted with what I could afford! Highly recommend.....Chris was a wonderful salesma Great People, great service....great flexibility to get me what I wanted with what I could afford! Highly recommend.....Chris was a wonderful salesman to work with! More