Kirby Subaru of Ventura

Robert Papandrea is the best! I've been purchasing cars from Ihim for almost a decade. He takes the best care of his customers. He found my dream car several hours away & got it I've been purchasing cars from Ihim for almost a decade. He takes the best care of his customers. He found my dream car several hours away & got it for me! I recommend Kirby Subaru & Robert (the Italian guy) to anyone looking for a great car buying experience! 😀 🚗 More

I highly recommend Kirby Subaru. After doing research on Consumer Reports I was pretty sure I wanted a Subaru for my new car. I contacted Kirby and they set up an appointment for me After doing research on Consumer Reports I was pretty sure I wanted a Subaru for my new car. I contacted Kirby and they set up an appointment for me the following day. Austin Dietz showed me a couple of different models which we test drove. He was very informative and took me around to look at various models and color options. A very positive initial encounter! I needed to do some more research to decide exactly what I wanted, and there was no pressure to rush me into a deal, and questions were answered when I had them. I feel this is a positive way to do business. When I knew which model I wanted I went back for another test drive with Austin. He helped me get the car I truly wanted, and it was a pleasure working with him. The purchasing process was very smooth, and at a later date I went back for the Love Encore session with J P, which was very valuable to help me get more comfortable with features that were new to me. I left feeling more confident and knowing there were people ready to answer any further questions…which honestly is great because the car has a lot of features that were new to me. More

They were very good about fixing my car but when I picked it up, my air conditioning wasn’t working. They told me that the button was not on for the network, but I’m telling you right now. I turned that butt it up, my air conditioning wasn’t working. They told me that the button was not on for the network, but I’m telling you right now. I turned that button on and off several times and the air never came on More

If you want or are considering getting a Subaru, now is the time and Kirby Subaru is the place. I viewed. A contact online got a prompt response from Jim asking about my interests and colors, set appointm the time and Kirby Subaru is the place. I viewed. A contact online got a prompt response from Jim asking about my interests and colors, set appointment for the next day. Jim explained the Crosstrek trims and options. I took a test drive and viewed the various color choices. Rather than leaving to think over my choices, we found an exceptional deal too good to pass up. From the receptionist to sales to financing, Kirby was a five star experience. More

We had another wonderful experience at Kirby Subaru of Ventura. Scheduling our car for servicing was smooth and convenient-- the online scheduling made the process even easier than before! Gabby Hernandez Ventura. Scheduling our car for servicing was smooth and convenient-- the online scheduling made the process even easier than before! Gabby Hernandez met us as soon as we arrived; She went out of her way to ensure we had everything we needed during our short wait, and I was able to catch up with some of the people I met when choosing my car. It was touching that so many of the staff members remembered my name, asked about my family, and, of course, everyone gave love and attention to The Bossdog Junior, our dog. It truly was the best customer service just as it is every time I go to Kirby Subaru of Ventura for my car needs. I cannot say enough kind things about their staff, their facilities, their products and their services. I was offered amenities, and the restrooms were clean and cool. Everybody welcomed us with a smile, with kindness and with an eagerness to help us in any way they could. We enjoyed a park bench in their fenced in dog park, the Kirby Subaru Dog Park--with fresh water and treats, and afterwards, we had time to stop by the ocean and enjoy our afternoon at the beach. Thank you Kirby Subaru of Ventura, once again you remind us of what Subaru is all about... Love. It's what makes a Subaru, a Subaru More

Did not appreciate a sales call from the sales dept while my car was in for warranty repair. Totally bush league. Will never buy from this dealership as a result. Other than that, the service was fine. my car was in for warranty repair. Totally bush league. Will never buy from this dealership as a result. Other than that, the service was fine. More