Kirby Subaru of Ventura
Ventura, CA
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Kirby has always taken care of me with purchasing a vehicle and with service with absolutely no issues. And my last service appointment received the same professional service as I have received in the vehicle and with service with absolutely no issues. And my last service appointment received the same professional service as I have received in the past. More
For 30+ years we were loyal Galpin Ford customers. It was okay but nothing special...just another number in their system. At Kirby I have my very own service rep, Gabby... Now THIS is how service i It was okay but nothing special...just another number in their system. At Kirby I have my very own service rep, Gabby... Now THIS is how service is intended to be. Thumbs Up all the way around. More
I always feel well taken care of by friendly and professional staff who keep me updated in a timely manner as to the progress of the repairs to my 2001 Forester. professional staff who keep me updated in a timely manner as to the progress of the repairs to my 2001 Forester. More
The dealership people and attitudes are very friendly and seem interested in me as a customer and with an attitude seemingly authentic. I have purchased three Subarus from this dealership. seem interested in me as a customer and with an attitude seemingly authentic. I have purchased three Subarus from this dealership. More
Save yourself time, energy, and money and go straight to Rick Dennis! I feel so lucky he's the one who answered the phone when | called. Over six weeks, I visited 4 different Subaru dealerships to test dri Rick Dennis! I feel so lucky he's the one who answered the phone when | called. Over six weeks, I visited 4 different Subaru dealerships to test drive cars and talk numbers. And I spoke with 2 more by phone and email around LA. I compared everything. Rick stood out immediately: straightforward, fair, patient, and genuinely kind. He got me a great deal, took real time to help me set up the car, and answered every question without pressure. I had plenty of frustrating experiences at 4 other subaru dealerships—price games, surprise add-on prices from the sticker price, wasted trips, and uncomfortable pressure tactics. Working with Rick was the complete opposite. Honest, respectful, and easy from start to finish. If anyone I know ever wants a Subaru, I can now say, "I have a guy I trust!" Thank you, Rick-you deserve a raise!!! More
My wife brought our Subaru in for service and oil change. They were extremely helpful providing snacks, coloring books and crayons for them and brought them extra snacks while waiting and kept us up to date They were extremely helpful providing snacks, coloring books and crayons for them and brought them extra snacks while waiting and kept us up to date on all things needed to be replaced. We were in and out in less 45mins with loading and unloading the children. Appreciated the whole service team for the outstanding customer service and it is like this every time we show up. Thank you again for another amazing job. More


