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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.7
1,747 Reviews

1,747 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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June 12, 2024

Joe always does a great job! Service scheduled promptly and perfectly completed. I’ve bone a Klaben customer since 2006 and wouldn’t go anywhere else More

by Dianemarksz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Melissa was very helpful in speaking with the service mgr on a problem i had with my Jeep and they fixed it for free. I have dealt with Klaben for many years and they have been very good to me. More

by pchack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Very prompt and thorough service. Service Joe kept me informed of every step and of any possible delays. Truly enjoyed my experience More

by Tbassdr1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

I was happy with the way they handled my situation I had with my lights on my Jeep. They really stand behind their product. The Service tech was very honest & I appreciate that. More

by dschucke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Rich
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

melissa was fantastic she did what she said she was going to do kept us informed about the repair process I would recommend her to all my friends thanks for everything 😊 More

by slack2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Klaben Chrysler Jeep Dodge Ram responded

Hello Melissa, Thank you for your feedback! Additionally, we appreciate the time you took out of your day to have a quick phone call conversation with us earlier. We are very happy to hear that your experience here with us was a positive one and that your interaction with Melissa was great! Please, if there is anything at all we can do for you just let us know! The entire Klaben team remains at your service. Sincerely, Jimmy Boone Service Manager Klaben Auto Stores 330-673-3139 Ext: 408 rboone@klaben.com Visit: www.klaben.com

June 05, 2024

We received top service and were treated by Craig Hutchinson very well. We recommend Klaben for services. More

by SRIGGS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hutchinson
June 05, 2024

Ken is the absolute best. He was very accommodating and followed through with everything and walked me through all the steps. He took the time and was more than patient and More

by Lleone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

AJ was knowledgable and personable. He was forthcoming with information as well! I knew exactly what was happening to my car and he made sure to get me out in a timely manner. More

by ah2241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Klaben III
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

Had to have the transmission replaced on our 2014 Journey. Logan responded to all our questions immediately and kept us informed of the progress all along the way. He and Klaben did a fantastic job o More

by mahyah59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Rich
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

This man put his BLOOD, sweat and tears into this bulb change. LITERALLY! Bleeding on the cement for this bulb. It was no challenge for him. Thanks again Brian for the courageous act I have witness and wi More

by KaylubF23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Binegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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