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Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,163 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,163 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
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October 03, 2025
Nothing negative to say. All good except for the very poor wifi connection. A B C All good except for the very poor wifi connection. A B C More
by carlsj
Verified CustomerEmployees Worked With
October 03, 2025
Ridge was very kind and had great customer service. The whole garage his far too busy and needs to either expand and hire more people to accommodate all the cars Klaben sells, or, stop selling cars. The whole garage his far too busy and needs to either expand and hire more people to accommodate all the cars Klaben sells, or, stop selling cars. No one should have to wait almost 4 weeks to get their car fixed…or even looked at to see what’s wrong! More
by kmiller74
Employees Worked With
October 02, 2025
I had an issue over the weekend. Called and dropped off for diagnostics. Team called me Monday and car was repaired Tuesday. Called and dropped off for diagnostics. Team called me Monday and car was repaired Tuesday. More
by lidded.sedate.78
Employees Worked With
October 02, 2025
I’m thankful for the team that helps me every time I’m in the Service area. I drive an Hour just to make sure Joe Hillard and his Crew get things done. Not only done but done correctly the 1$t time. Even wit the Service area. I drive an Hour just to make sure Joe Hillard and his Crew get things done. Not only done but done correctly the 1$t time. Even with the new system and that Wonderful Complementary Wash it still exciting to see the crew and watch a little Television while I wait. Snacks are great and if I need a ride they make sure I’m in a comfortable and compatible Vehicle. Thanks, LaToya M from The 330 area. More
by Sista24
September 30, 2025
Great customer service,Joe is an asset to your company. I never had a wonderful treatment. I never had a wonderful treatment. More
by janise2448
September 29, 2025
They are Friendly and accessible very helpful. They always have a nice selection of new cars with various amounts of options and colors to choose from. They always have a nice selection of new cars with various amounts of options and colors to choose from. More
by KGKNIGHT40
September 29, 2025
Emily was very nice and helpful. Service was on time. A little overpriced on some of the services. Service was on time. A little overpriced on some of the services. More
by JKALPAC
Employees Worked With
September 26, 2025
This was my first paid preventative maintenance on my Wrangler as the first 3 were included in the purchase. Ridge helped me understand the value in the 15,000 mile package, particularly in light of the Wrangler as the first 3 were included in the purchase. Ridge helped me understand the value in the 15,000 mile package, particularly in light of the fact that we plan to keep the vehicle for several more years. More
by leebrown44262
Employees Worked With
September 26, 2025
It was a pleasure working with Joe. He is very pleasant and professional. I appreciate the way I was treated by everyone I interacted with. He is very pleasant and professional. I appreciate the way I was treated by everyone I interacted with. More
by jerryh094
