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Klick Lewis Chevrolet - Service Center

Palmyra, PA

4.2
85 Reviews

85 Reviews of Klick Lewis Chevrolet - Service Center

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April 23, 2025

Service writers and managers are very professional ,good service department ,all personnel are very polite. More

by dceresini0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Depugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Binner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Reinbold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Klick Lewis Chevrolet responded

We're glad to hear you found our staff courteous and professional! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2025

Service is great as always. Just concerned with the oil issue I’m having. Never put oil in a truck before the service was due now it seems every 3500 miles or less I have to add More

by starr704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Depugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Klick Lewis Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! We hope you have a great day!

April 23, 2025

The service guy was great gave me a coupon as well very happy with my oil change More

by kelsburk1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Depugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Klick Lewis Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 23, 2025

Find they always do their best to maintain vehicles. Talk with you,not at you. Took coupons that were mailed to home and they were applied to bill. More

by jarm0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Binner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bo Settlock
Apr 24, 2025 -

Klick Lewis Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 23, 2025

Great customer service but forgot about my free oil change because the manager forgot the mention it to the staff about it but very friendly people and Great customer service More

by hotmike1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bellaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Carlisle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Depugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Binner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Reinbold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Fitterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Klick Lewis Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Klick-Lewis, INC.

April 23, 2025

I like this dealership and the sales ppl like Theresa and Sam we are getting to know them well . More

by cswenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Binner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Klick Lewis Chevrolet responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2025

This was the most disapointing service visit that I have ever had at this delalership! I had my 2018 Cheverote Cruze in for an oil change. The service was done, but the service representarive came out to me More

by foxfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Depugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Sales team is great, but avoid the service dept at all costs. They can’t get the right parts, the parts they get don’t work. And Todd (service manager) just blames everyone else for it. Wouldn’t trust More

by kinghezyeux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Klick Lewis Chevrolet responded

Hello. Thank you for taking the time to reach out to us.  We strive for 100% satisfaction and apologize for the inconvenience that the incorrect part was shipped to us twice.  This is very frustrating indeed. Thank you for taking the time to speak with Keith.   Since you are living in North Carolina, it is best to have your vehicle serviced at a Volvo dealership near you.  Please have the dealership give us a call if they have any questions and we would be happy to help. Please give us a call at 717-838-1353 if you have any additional questions. Klick Lewis stands by our vehicles and thank you for visiting us.

April 23, 2025

We bought several cars from Klick Lewis. We appreciate the great sales and service teams! More

by brixius1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Klick Lewis Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Klick-Lewis, INC.

January 09, 2025

To buy a vehicle is great but the service is a rip off changing a bulb 45.00 is insane you pay 10.00 for two they changed 1 and it takes less than 5 minutes. This was a brake light bulb and the vehicle wa More

by outdoorsbound17963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Feb 12, 2025 -

Klick Lewis Chevrolet responded

Blaine, Our service department strives to provide a best-in-class experience. To achieve this, proper communication is key, and, in your case, we failed to properly communicate why the cost to repair a brake light bulb was $45. Klick Lewis uses the Alldata Repair Labor Time Guide to determine repair time. Alldata is an industry standard Labor Time Guide. All our technicians are paid based on these published labor times. For a 2016 Silverado 1500 the repair time for one rear brake light is .4 hours. You were only charged .2 hours labor because repairs like bulbs are generally discounted. Thank you for your business and if you have any questions, please call our Service Manager, Todd Young. The Klick Lewis Service Team

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