
Kline Volvo of Maplewood
Maplewood, MN
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837 Reviews of Kline Volvo of Maplewood
Customer Focus I worked with Jordan Lundmark to purchase my very first car. I visited BMS, Audi, Lexus, Porsche and Jaguar. Above all Jordan knew his cars the best I worked with Jordan Lundmark to purchase my very first car. I visited BMS, Audi, Lexus, Porsche and Jaguar. Above all Jordan knew his cars the best. His calm attentive manor and low pressure approach to providing answers to my questions was outstanding. I can’t say I bought the Volvo just because of Jordan, but he certainly helped to add a few more xxxxxxto the Volvo column More
Fantastic customer service - now a customer for life! THE best experience purchasing a car. I just happened to get Jordan, who is now my car "guy" for life. He knows cars, he knows Volvos, but he knows THE best experience purchasing a car. I just happened to get Jordan, who is now my car "guy" for life. He knows cars, he knows Volvos, but he knows how to talk to you, to figure out what is truly the best fit for you. Every time I come back to the dealership, Jordan always comes over and we chat like two old friends, and he is never too busy to hear about any issue or concern, big or small. Such a fantastic experience. More
Great customer service Peter Carlson was great to work with. found a vehicle that would fit my need but yet within my budget. He was willing to go the extra mile to ensure t Peter Carlson was great to work with. found a vehicle that would fit my need but yet within my budget. He was willing to go the extra mile to ensure that I got exactly what I wanted. Love the Volvo XC90... Now just need to take it on a long trip More
Maintenance appointment Scott Muellner and the technicians identified two issues with my 2008 S80. They were able to have the repairs completed within the day and the car was Scott Muellner and the technicians identified two issues with my 2008 S80. They were able to have the repairs completed within the day and the car was clean and ready for pick up as promised. All of my experiences with Kline's service have been flawless. More
Found my ride John Rodgers was very helpful in finding, test driving, and finalizing my purchase. Appreciate the help and would recommend the dealership to folks lo John Rodgers was very helpful in finding, test driving, and finalizing my purchase. Appreciate the help and would recommend the dealership to folks looking for a new or used car More
40,000 mile check My car was serviced in a reasonable amount of time. Scott Muellner answered most of my questions while I was at the dealer. He responded quickly to My car was serviced in a reasonable amount of time. Scott Muellner answered most of my questions while I was at the dealer. He responded quickly to my e-mail questions which I sent later in the week. I appreciate the courtesy and prompt responses. Florence Gleason More
Best Customer Service I leased a car from Kline Volvo. I live in Iowa and found the best deal to be at Kline. Specifically, my sales guy John Rogers was attentive and very I leased a car from Kline Volvo. I live in Iowa and found the best deal to be at Kline. Specifically, my sales guy John Rogers was attentive and very easy to work with. He returned my emails promptly and was able to get me an amazing deal. Once I got there, he was well prepared to make my transaction run smooth. He has great knowledge of the car and patiently explained everything and answered all my questions. He is very respectful to the consumer an I really appreciate that. I would recommend him specifically to my friends and family. If there is somebody I know interested in a Volvo, I will definitely ask that they speak with John Rogers before making a final purchase. More
OUTSTANDING The entire Service Team is MARVELOUS!!! During my 8 years with Kline, I have worked the most with BO who is MARVELOUS!. The times when BO is unavailab The entire Service Team is MARVELOUS!!! During my 8 years with Kline, I have worked the most with BO who is MARVELOUS!. The times when BO is unavailable Scott who is equally MARVELOUS!! would be sure my concerns & apprehensions were handled promptly and effectively. Now MIKE HENDRICKSON has joined the 5 star MARVELOUS level with his senior associates at the "Service" counter/desks.. Mike Theisen your "front" staff, from the 3 at the Services desk(s), the manner of the first line folks on the phone and show floor respond to all folks is a large feather in your cap and that of all the employees who stay because they are treated respectively. The tone of a company flows down not up! When I see you again, I will share my one time observation and a suggestion of what you might avoid when the new hardtop convertible arrives . I have suggested Kline to many folks and I am committed to getting a "Self Drive Hard Top Convertible" when it arrives. ENJOY THE ARRIVAL OF SPRING!! Roberta@RobertaCole.Com More
Excellent service. No pressures. Our 3rd time working with John Rogers, salesman, & Melissa Daugherty, finance. Unbelievable assistance from both of them. They listened to our need Our 3rd time working with John Rogers, salesman, & Melissa Daugherty, finance. Unbelievable assistance from both of them. They listened to our needs & worked out the best deal for us. I can't thank them enough. More
Always helpful Bo Dunaski was very helpful at my recent service appointment, as always. I appreciated the prompt service and clear communication. I always have a ple Bo Dunaski was very helpful at my recent service appointment, as always. I appreciated the prompt service and clear communication. I always have a pleasant experience at Kline Volvo. More