Knapp Chevrolet

The worst ever!!! I have bought a lot of cars and dealt with a lot of companies but they take customer service to a new low. They posted an Silverado 3500 truck for sale with no photos. The price/condition with a lot of companies but they take customer service to a new low. They posted an Silverado 3500 truck for sale with no photos. The price/condition appeared right and I called intending to buy it. I asked for the Used Car Mgr, Emilio, who said he the truck was a trade and they did not have it yet but he would get me photos shortly. When I did not receive them, I called him several times. He refused my follow-up calls, voicemails, and emails. I then called and asked for the Devin the General Sales Mgr. He said he knew the truck and stated twice that he would get back to me with info in 15 minutes. That never happened and he treated me to a repeat performance of Emilio's poor customer support. I would never deal with an organization with an obvious culture of customer disdain. They are the worst! If I could give them a negative star rating I would. More

Initially went to a Chevy dealer that was closer. We priced out the vehicle and trade at that one and went home for the night. Spent the night looking at dealers a little further away and found Knapp. T priced out the vehicle and trade at that one and went home for the night. Spent the night looking at dealers a little further away and found Knapp. They offered more for my trade and had a much larger "dealer discount" than the first. Same vehicle, I ended up with an 8200 out the door cost compared to the 11600 at the other Chevy dealer. Could I have reduced it a little more, possibly? I was happy with the purchase and am looking to walk in and purchase another vehicle within the next few months. No issues yet with 500 miles on the Blazer. Looking forward to working with them again. More

I recently bought a '20 Colorado and I have had multiple issues with the dealer. Too many local options to shop here. I have had problems with finance and service. My loan was off by about $900 and I didn't issues with the dealer. Too many local options to shop here. I have had problems with finance and service. My loan was off by about $900 and I didn't catch it until I got my first payment notice . They said they would fix it and did not. I also had to have the truck serviced almost immediately. Thats okay- it happens. It took three trips to get a small problem fixed before I even made my first payment. Cherry on top was when I went to pick it up and an employee that just got fired was making a scene. On the plus side, my sales associate Mia was very friendly. More

This place is terrible when it comes to after the sell of the vehicle with license plates and inspections. Why would your car not be inspected before it left the lot and having your customer have to do it? the vehicle with license plates and inspections. Why would your car not be inspected before it left the lot and having your customer have to do it? More

My wife and I bought a Suburban, and Silverado in the same trip from Jared at Knapp Chevrolet. The experience was fast. We were not sitting in a dealership for six hours. I think we were there for a litt same trip from Jared at Knapp Chevrolet. The experience was fast. We were not sitting in a dealership for six hours. I think we were there for a little less than two hours. I called ahead and they worked out a deal had the vehicles and paperwork ready to go for when we got there. Best truck buying experience we have ever had. Jared and Mike did a fantastic job. “We went to Jared” More

I received an outstanding experience with Jared!!! He definitely went above and beyond to ensure my satisfaction, Thank You! I would definitely recommend him for your next purchase. definitely went above and beyond to ensure my satisfaction, Thank You! I would definitely recommend him for your next purchase. More

Painless and a professional experience with Jared Pyland Took the stress out of the car buying experience with the seamless sales and financing process. Definitely recommend to family and friends. Took the stress out of the car buying experience with the seamless sales and financing process. Definitely recommend to family and friends. More

KNAPP Chevrolet was the third dealership we visited. And KNAPP Chevrolet was the third dealership we visited. And let me tell you it was the last because they gave us a great deal! Amazing! KNAPP Chevrolet was the third dealership we visited. And let me tell you it was the last because they gave us a great deal! Amazing! More

Jared was great to deal with. Fastest closing at a dealership that I have experienced. I would recommend anyone to buy a vehicle from Knapp. dealership that I have experienced. I would recommend anyone to buy a vehicle from Knapp. More

Jared and the rest of the staff really made this the best car buying experience I’ve ever had. No BS at all, it was obvious that they wanted my business and I got exactly what I wanted for a good price. I wo car buying experience I’ve ever had. No BS at all, it was obvious that they wanted my business and I got exactly what I wanted for a good price. I would highly recommend Jared and Knapp Chevrolet to anyone looking to buy a vehicle. A+ keep up the good work. More