Knapp Chevrolet
Houston, TX
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88 Reviews of Knapp Chevrolet
Great Service Just bought our first brand new family car and Jared Pyland was such a great help. Clear cut, direct, upfront service and Jared was always quick to re Just bought our first brand new family car and Jared Pyland was such a great help. Clear cut, direct, upfront service and Jared was always quick to respond to our texts and questions. This was probably the easiest car buying experience I’ve ever had. Thanks Knapp Chevrolet. More
Fast friendly service - a tale of two dealerships Knapp Chevrolet has so far been very fast and proactive to assist me with my purchase of a new car. I called just before a holiday weekend, and explai Knapp Chevrolet has so far been very fast and proactive to assist me with my purchase of a new car. I called just before a holiday weekend, and explained that I wanted to purchase a Chevy Volt before the factory incentives ended a few days later. Jared Pyland assisted me, and made the process move very quickly and painlessly, despite the fact that I was calling from 920 miles away and had to conduct all of the business from out of state. The car was a good price, by virtue of the nearly $8000 in dealer and factory incentives. Jared, Juan and Sonya acted quickly and started the process. The day after my initial call the financing was approved and all the paperwork was on its way via FedEx to receive my signature. Jared also took care of arranging transport of the vehicle to my home in Colorado. I look forward to seeing it when it arrives next week. In contrast, I had contacted a different dealership in Pennsylvania first. This other dealership had 18 New Chevy Volts in stock, so I assumed they would be motivated to sell one of them. I couldn't have been more wrong. I wasted nearly an entire week with this other dealership, trying to get the process started to purchase a new car. Five days and many phone calls and text messages later, nothing had happened. They failed to even start the process and the salesmen wouldn't return my calls. I nearly lost the opportunity to get the factory incentives which expired at the end of the month. Fortunately Knapp Chevrolet saved the day, and were able to accomplish within hours what the other dealership couldn't do in an entire week. Thank you for acting quickly to close the deal on my new Chevy Volt before the incentives expired! More
Great experince Jared was up front and straight forward. No high stress pressure tactics like other dealerships. Nice selection of vehicles and excellent to wok wit Jared was up front and straight forward. No high stress pressure tactics like other dealerships. Nice selection of vehicles and excellent to wok with. You might look elsewhere but buy from here. More
Good customer service and Quick "Knapp Chevrolet is a great dealership and helpful. My salesman was Jared Pyland and he was a very good salesperson to deal with as well as Gregor "Knapp Chevrolet is a great dealership and helpful. My salesman was Jared Pyland and he was a very good salesperson to deal with as well as Gregory Watson was very helpful also. Jared worked hard to find me the best vehicle for the price I wonted to pay for our compeny van. As a non-profit we have to look at every penny we spend. More
Great Experience! This is my third vehicle to purchase from Knapp and every time they are a joy to work with. Robby and Jared walked me through the entire process. They This is my third vehicle to purchase from Knapp and every time they are a joy to work with. Robby and Jared walked me through the entire process. They answered all my questions. I highly recommend that you go in and talk to them about your next purchase or lease. I am extremely happy with the level of care and attention to detail. I’m a Knapp customer for life! More
Knapp Chevrolet is awesome Our salesman was Jared Pyland and he was awesome to deal with. Gregory Watson has been our go to guy for many years and it was good to see him again. Our salesman was Jared Pyland and he was awesome to deal with. Gregory Watson has been our go to guy for many years and it was good to see him again. He and Jared worked hard to find the perfect vehicle for our daughter. Juan Martinez, in finance, was a blessing. He did everything in his power to find her the best terms and rate. These are the people who keep us going back to Knapp for all our vehicle needs. More
Quick and good customer service. Jared Pyland helped me complete my purchase. He was very knowledgeable and helpful. He was quick to respond to my questions. He met all of my expect Jared Pyland helped me complete my purchase. He was very knowledgeable and helpful. He was quick to respond to my questions. He met all of my expectations I had with the vehicle. Good aspect to this dealership. More
Easy Process I worked with Jared on finding a good fit for me. He made sure we took our time finding the right car instead of pushing me into a sale. Everyone I de I worked with Jared on finding a good fit for me. He made sure we took our time finding the right car instead of pushing me into a sale. Everyone I dealt with was professional and every time I was in the dealership someone made sure to come by and introduce themselves to me. Veteran friendly. More
Sales lady very nice but management of dealership horrible We bought a 2017 car from Knapp Chevrolet, paid cash and have called them repeatedly about not received our license plates and Title.. it has been al We bought a 2017 car from Knapp Chevrolet, paid cash and have called them repeatedly about not received our license plates and Title.. it has been almost 3 months. I spoke with manager Luell who was very rude. We are owed a refund of overpayment on our cashiers check and was told by finance manager that we would receive it the next week and still do not have it. We are sending complaint to General Motors, attorney generals office and BBB. We feel this is deceptive trade practice. I would never recommend this company to anyone. More
We were purchasing a vehicle (SOLD) The GM Bob was a total nasty man, we actually agreed to buy a vehicle filled out the paperwork and Bob got involved and totally was so nasty we had to The GM Bob was a total nasty man, we actually agreed to buy a vehicle filled out the paperwork and Bob got involved and totally was so nasty we had to cancel the deal and walk out. Disrespectful Moran, I feel bad for Rey who was so nice, to bad Rey wasn't the manager, the sale was in the bag. I'll buy elsewhere. The one star was for Rey, Bob is a negative and should be fired. More

