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Knight Claremont Chrysler Dodge Jeep Ram - Service Center

Claremont, CA

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170 Reviews

170 Reviews of Knight Claremont Chrysler Dodge Jeep Ram - Service Center

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January 07, 2023

They take advantage of people. Do Not Recommend this dealer for any type of service. More

by Nina Jorquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Henderson, Emanuel "Manny" Marquez, Adel Elnaeb, Martin Mendoza, Carlos Bringas, Arsenio Guevara, Rocxy Ubau, Kayla Nyquist
Report | Print
Jan 09, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

Nina, we're so sorry to hear that your recent experience did not go as well as it should have. We appreciate you bringing this to our attention, and we'd like to hear more of your feedback. When you have a moment, please reach out to us. Sincerely, Sean Henderson Sales Manager, sean.henderson@knightgroupusa.com

January 06, 2023

They provided friendly service, and were on time getting the car back to me as promised. More

by KHYMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I used the service department
Report | Print
Jan 08, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so glad to hear you had a great experience at our dealership! Thank you for choosing Knight Claremont CDJR!

January 06, 2023

Great service had no problems with my car easy communications from the employees got my car in a timely manner. More

by Danielaflores101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocxy Ubau, Kayla Nyquist
Report | Print
Jan 08, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We really appreciate you taking the time to share your kind feedback with us! Thank you for sharing your review, and have a wonderful day!

January 05, 2023

Diego was amazing, he’s been my service advisor the last several times and has always remained super communicative and transparent with me. More

by lizrodda89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Report | Print
Jan 08, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so happy to hear you had a great experience working with Diego! We appreciate your positive feedback, and we hope to work with you again in the future!

January 05, 2023

Close to home, easy access, convenient parking, fast, reasonable prices, and very easy to deal with. More

by ahdamn22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Report | Print
Jan 08, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

Thanks for your positive feedback! We're so glad to hear that your visit was quick and easy!

January 05, 2023

This group always does a great job on my daughters car. Very impressed with them each time we’ve brought it in, in particular Diego… More

by mstewart17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Report | Print
Jan 08, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive review with us! We're so glad that Diego was able to help your daughter out with her car. We hope to work with you again next time!

January 05, 2023

Took my Durango in for two problems headlight out and backup camera they couldn’t fix either one I had to go to another place and they fixed both More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Jan 10, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

Thomas, we're so sorry that your recent service appointment left you unsatisfied. We sincerely hope to work with you again, and provide you with excellent service in the future. Sincerely, Hector Ruiz, Service Director, hector.ruiz@knightgroupusa.com

January 03, 2023

Very friendly and professional throughout! Although the wait was long, the staff made sure customers were taken care of. More

by themondragons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocxy Ubau
Report | Print
Jan 04, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

It's great to hear you had a great experience working with our team! Thank you so much for your patience, and for visiting Knight Claremont CDJR!

January 03, 2023

Horrible. Didn’t even receive a call that my car was ready. Called multiple times no answer. Messaged multiple times no answer. Once I finally spoke to my advi More

by gallegos_nataly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot her name.
Report | Print
Jan 05, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so sorry for the delays in communication about your service appointment. We've been dealing with challenges due to understaffing, and we can assure you we're working to complete all of our clients' appointments in a timely manner. We're so sorry for the confusion, and we hope to have the opportunity to work with you again in the future. Sincerely, Hector Ruiz, Service Director, hector.ruiz@knightgroupusa.com

December 31, 2022

The service was good. Just upset with the fact that my 2021 jeep grand cherokee L with 6000 miles had an engine problem. Now I don't feel 100% safe when driving. More

by sandraliltweety
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DIEGO service department
Report | Print
Jan 02, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so sorry to hear that you've been experiencing trouble with your Jeep. We're always more than happy to help, and we're glad that you were able to make an appointment with our service center. Please feel free to get in touch with us again if you have any further issues!

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