Koch 33 Mazda - Service Center
Easton, PA

193 Reviews of Koch 33 Mazda - Service Center
Very nice facility. Would've liked if they went over paperwork upon pick up to let me know what was all looked at and any future recommendations. paperwork upon pick up to let me know what was all looked at and any future recommendations. More
Personnel were very courteous and polite. They answered all my questions. Enjoyed the video showing exactly what they were doing under the chassis. all my questions. Enjoyed the video showing exactly what they were doing under the chassis. More
I made my appointment online. Upon arrival I was greeted professionally and promptly. Check-in was easy. Staff was friendly. I was in and out in about 30 minutes. I absolutely love that I received a text m professionally and promptly. Check-in was easy. Staff was friendly. I was in and out in about 30 minutes. I absolutely love that I received a text message with a link to watch the mechanic discussing what he did with my car! More
I came in for new tires. I really appreciated the multipoint inspection -- with video -- so that I know what to plan for with the next time I need servicing, and I really appreciated that they went a multipoint inspection -- with video -- so that I know what to plan for with the next time I need servicing, and I really appreciated that they went ahead and did my inspection (because I completely forgot it was due). Even though it was a waiting appointment it didn't take much extra time with the inspection. Plus, I know it's just a little thing, but I really love how they give my old beater a bath when it's done! More
I arrived for my scheduled reinspection and was promptly and courteously greeted and led through the intake. My car, taken in, my salesperson, Karan, greeted and engaged me in conversation. He asked about and courteously greeted and led through the intake. My car, taken in, my salesperson, Karan, greeted and engaged me in conversation. He asked about my son who also purchased, his Mazda from Young. I was made to feel welcome and valued. I also spoke to the Sales Manager. And the waiting area was clean, well stocked and comfortable. When my car was finished it was returned to me cleaned and washed. I received a video of the inspection visit. Service at this dealership is as wonderful as the purchase experience. Thank you! More