Koch 33 Mazda - Service Center

Purchased my 2016 Mazda 3 s sedan at the end of 2015 from Young, I have had all my needs and service taken care of by them ever since and couldn't be happier. Young, I have had all my needs and service taken care of by them ever since and couldn't be happier. More

I am very happy with the dealership. During purchasing my vehicle they worked with me and gave me rate options for financing. Just had my 1st service done. Very easy to schedule on line. Service was very q vehicle they worked with me and gave me rate options for financing. Just had my 1st service done. Very easy to schedule on line. Service was very quick and when completed they sent me a video as they were going through the inspecting of the vehicle to show me. There were no issues very happy with my service. More

Loved the inspection video friendly courteous service both at check in and check out. Did all I asked thank you both at check in and check out. Did all I asked thank you More

The service was very good. I was waited on promptly and all concerns were captured so they could be addressed with the technician. The video was nice, but didn't really show me anything useful and the voi all concerns were captured so they could be addressed with the technician. The video was nice, but didn't really show me anything useful and the voice was muffled. The counter service is always excellent! More

The Service department was absolutely wonderful, much better than the people selling the cars. Had a much better experience with them better than the people selling the cars. Had a much better experience with them More

Fast, dependable, courteous service.. Only dissatisfaction is the response I received relative to a defective Yokohama tire which failed on a trip to upstate NY. Tires are new. A side wall f dissatisfaction is the response I received relative to a defective Yokohama tire which failed on a trip to upstate NY. Tires are new. A side wall failed. Had to buy another tire in Pulaski, NY. Due to other passengers and my car loaded with gear, there was no room to transport the tire back home. Svc manager at Youngs decided that without the defect tire, there was nothing he could do. A different tire brand, a receipt for the replacement tire wasn't good enough to provide some compensation. While my service provided by counter and shop emoyees is always great, I left very disappointed on the response relative to this issue. The svc manager didn't even meet to discuss. I doubt I'll purchase any tires from Youngs in the future..... More

Chad is my point of contact. Very friendly and efficient. Explained details regarding new tire purchase and offered options. Shuttle service a nice perk. Unfortunately, no 'sanitizing' or car was efficient. Explained details regarding new tire purchase and offered options. Shuttle service a nice perk. Unfortunately, no 'sanitizing' or car wash offered. More

good service quick wait i like the service video of the car and the oil change car and the oil change More

Prompt service and car was ready quickly. Will use for future service needs. Very pleased. future service needs. Very pleased. More

So friendly! I went in for my oil change and was so surprised to see that they showed me a video of what they did and things to watch for. They also noticed that my car was due for inspection the follo surprised to see that they showed me a video of what they did and things to watch for. They also noticed that my car was due for inspection the following month and offered to due it for me. I will definitely continue to bring my car back here for service! More