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Koch 33 Volkswagen

Easton, PA

4.1
643 Reviews

191 Commerce Park Drive

Easton, PA

18045

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Showing 643 reviews

May 13, 2025

1-Star Review – Avoid This Dealership I have been a Mazda customer for 30 years, and my experience with Koch (Young's) Mazda was by far the worst I’ve ever had. My salesperson, Warren Jarkovsky, was More

by Driver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Schramko, Warren Jarkovsky, Daniel Pavone
April 05, 2025

BE WARNED (mind you I don't leave reveiws but this could not go undocumented): Unethical and inefficient, from Sales to Service: I have had the absolute worst experience purchasing a used vehicle from this More

by tawnyasm27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kory, Brian, jon
January 31, 2025

sold OLD vehicle as NEW. key FOB broken. starter button broken. windshield washer broken. they sold to me as NEW More

by budhu.chandra053
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
all employees know thos policy
November 02, 2024

I have never received the solid gold service I received when I purchased my new CX30 Mazda. My sales person, Bella Cuevas, was so knowledgeable and most important she listened to all my concerns and wish More

by moe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bella Cuevas
March 14, 2024

Horrible customer service. Solution to a 65,000 car not working is, we cannot find the problem and cars are mass produced they do not work 100 percent of the time. More

by maria
Recommend Dealer
No
Employees Worked With
Tom, Omarhe
February 19, 2024

I haven't bought a car since 2006. It was a pleasure to deal with the people at Koch. Thanks everyone. More

by Craneship
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Jacob, Jess and John.
February 14, 2024

Horrible customer service! I have been trying to trade in my current VW lease and purchase a new lease but I can’t get anyone from Koch 33 VW to respond to my email requests fo More

by xpsjeremy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales GM, GM
November 09, 2023

My service at Koch 33 VW was very good as always they treat you with respect and kindness I have been with them for years the Techs know their job and they do them well, their cost is a little much, but More

by Leroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Berardi and all the Techs behind the scene ..
September 29, 2023

John Berardi in services is terrific! l Videos of inspections great idea! Wouldn’t trust my 2011 VW with any other service! More

by Glow!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Berardi
Sep 30, 2023 -

Glow! responded

John Berardi in Service is terrific! Wouldn't trust my 2022 VW Sports Wagon with any other service!

September 27, 2023

The dealership is always clean and the staff are very friendly and helpful. Service is great. More

by Florence78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
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