Koch 33 Volkswagen

Excellent service. Done when promised. Kept informed every step of the way Jobg was a pleasure to work with Done when promised. Kept informed every step of the way Jobg was a pleasure to work with More

I took my 2019 Jetta in for a check engine light and 2 recalls. Waited almost 3 hrs for diagnostic of check engine light. A part had to be ordered and I had to make a 2nd appt for repairs, which I had no recalls. Waited almost 3 hrs for diagnostic of check engine light. A part had to be ordered and I had to make a 2nd appt for repairs, which I had no problem with. 2nd appt I dropped the car off and got a call 6 hrs later that they would not be able to fix it due to staffing issues. So I had to make a 3rd appt to finally get the warranty repairs fixed. I highly recommend the service dept at Koch if you like wasting time off from work and being filled with anxiety over whether repairs will be made or not. More

They took care of everything in good time. they asked about my approval about several items before they did the work. They even washed the inside of my front window.(I am 91 years old and ha they asked about my approval about several items before they did the work. They even washed the inside of my front window.(I am 91 years old and have a difficult time washing it. More

Koch / Young has serviced my Jetta since they sold it to me. This time was an exception as I needed new tires now for a family problem out of town. I called on Friday afternoon about new tires and John wa me. This time was an exception as I needed new tires now for a family problem out of town. I called on Friday afternoon about new tires and John was able to and willing to accommodate me on Monday. I really appreciate John's service and efforts! More

Very professional polite and respectful also any questions called right away so job wasn’t delayed too notchef service department questions called right away so job wasn’t delayed too notchef service department More

I like Mr. Marco they took their time to give me a car approved, and Mr. Juan Ruiz everybody there is nice I recommend anyone Marco they took their time to give me a car approved, and Mr. Juan Ruiz everybody there is nice I recommend anyone More

I've been going there for years when previously known as Young's. Always clean, helpful personnel. Young's. Always clean, helpful personnel. More

The VW service department at Koch 33 is superb. The attention to the customer is unequalled, with curteous, prompt service, with even the estimated wait time accurate almost to the minute. The se The attention to the customer is unequalled, with curteous, prompt service, with even the estimated wait time accurate almost to the minute. The service manager, Scott, will keep me coming back, due to his professional work ethic. More

I would highly recommend you buy at Koch 33 VW. They do have the best price and service. They do have the best price and service. More