Koch 33 Volkswagen

friendly and fast service. clean. efficient. service done in less than the proposed time. waiting area clean -tvs.. magazines wii fi all beneficial to customers in less than the proposed time. waiting area clean -tvs.. magazines wii fi all beneficial to customers More

I have been purchasing VWs from Young for many years and the service department is always the best, keeping me notified on status, loaners if needed, emergency work etc. the service department is always the best, keeping me notified on status, loaners if needed, emergency work etc. More

My car broke down unexpectedly on Thursday 9/12 and AAA towed it to the dealership at 8:30 pm. The following morning, we called Tony and let him know what happened. The service area was extremely busy whe towed it to the dealership at 8:30 pm. The following morning, we called Tony and let him know what happened. The service area was extremely busy when w dropped off the key but John was still able to get my car in, diagnose it, and complete the repair before the end of the day. Once again, the service group at Young went above and beyond to take care of me and my Passat & turned a bad situation into a positive experience. More

Christof was my initial contact, he was polite and genuine. He was fair and informative. I came in a second time on his day off and another salesperson and general manager assisted me to evaluate my genuine. He was fair and informative. I came in a second time on his day off and another salesperson and general manager assisted me to evaluate my trade in, they were also very helpful. On my next visist Christof again was genuine and fair. He located the car I wanted quickly. It was a great experience from beginning to end. Left feeling I made new friends. Thank you to everyone involved! More

Had a late appointment, but they took me earlier. I like the way they come in and out of the waiting area to keep you informed of your service. They are warm and welcome, and make you feel you are in great the way they come in and out of the waiting area to keep you informed of your service. They are warm and welcome, and make you feel you are in great hands. Les and Tony talk to you as if you are a friend you have known forever. More

We enjoyed working with Joe Braido, Jr. He was very honest, fair and not your typically "pushy sales person". Knowing I had special needs when looking for a new car, he was kind and understanding. He honest, fair and not your typically "pushy sales person". Knowing I had special needs when looking for a new car, he was kind and understanding. He also spent a great deal of time at the end of signing all papers to review/explain how everything worked in the car. Some sales people will fly through everything since they know they have completed the sales and are ready to move on to another sales. Joe was very patient! More

I give the service rating excellent due to the fact as I was crunched for time and had no appointment, Les was still able to provide the oil change needed for my car. was crunched for time and had no appointment, Les was still able to provide the oil change needed for my car. More

Gary is very Plesant to work with. He explains what needs to be done very clearly, and keeps you posted of progress along the way. I have a major service coming up, (80,000) with in the next couple of month to be done very clearly, and keeps you posted of progress along the way. I have a major service coming up, (80,000) with in the next couple of months, and he explained what will need to be done, and the cost. He also informed me that I could split the servece in to two visists, as to help spread the expense out. Not many service people are willing to do that, most would rather get it all now. That is what makes him unique . Its helps me plan my budget so I can get the work done that will be needed. More

My wife and I was interested in the CX9. Mike G greeted us and took us for a test ride. He did a good job of demonstrating and explaining all the features of the grand touring (which were a lot). After te us and took us for a test ride. He did a good job of demonstrating and explaining all the features of the grand touring (which were a lot). After test drive we knew we wanted that car. The financing and loan options were straight forward and well explained. We were able to test drive, buy, and drive away with the car in one visit! This was by far the most enjoyable car buying experience. I would definitely recommend you guys to anyone I know that wants a quality car without the run around More

Tony Viglianti and the entire Service Department are always courteous and respectful. They accommodate my busy schedule when I need my car serviced. They take the time to explain to me the service tha always courteous and respectful. They accommodate my busy schedule when I need my car serviced. They take the time to explain to me the service that my car needs and what service I should consider in the near future. The quality of work is always done to the highest degree; I have never been dissatisfied. I always feel comfortable with having my car serviced at Young Volkswagon. I recommend the dealership whenever I can. More