Koch 33 Volkswagen

I found my experience at the dealership was without stress. The sales consultant was very knowledgeable and easy to get along with, he made sure all my questions were fulfilled and went to extra mile. stress. The sales consultant was very knowledgeable and easy to get along with, he made sure all my questions were fulfilled and went to extra mile. He came in on his scheduled day off to complete the deal. This is the second time using Young dealership. More

This is my second review for Young Vw, my first experience was stellar, second visit was just as great. We just bought another Vw TDi, this time a Golf for my father. He came from a Jeep and tired experience was stellar, second visit was just as great. We just bought another Vw TDi, this time a Golf for my father. He came from a Jeep and tired of fuel expenses, I recommended a Vw diesel. After the test drive he was sold. Joe is another wonderful sales man and was a joy to work with. He knew exactly what we wanted and happened to have the exact car, color and options we wanted. This was another excellent sale, delivery and experience, so much that my mother will be purchasing a Tiguan very soon. It all goes back to how wonderful my initial visit was, because of that, my family and some friends have purchased Vw's from Young. Thank you for another great experience Joe, see you soon!! More

I have my 2003 Jetta serviced for some specific transmission issue (delay in reverse gear on cold engine) that I want to get fix. I dropped off the vehicle and after couple of hours, I was told of transmission issue (delay in reverse gear on cold engine) that I want to get fix. I dropped off the vehicle and after couple of hours, I was told of 'what needs to be done' to fix the problem to which I approved. However, when I picked up the car, the problem is still persist. The recommended repair didn't do anything at all to address the issue I reported. And then I was told of the car's repair history which has somehow suggested about 4/5 years ago of some transmission issue. I bought the car 4 years ago at another dealership and has not experience any problem at all (perhaps they have repaired it). It was only recently that the issue I reported came out and even with that, the car still runs perfectly (you just have to warm it up). I can understand that the recommended repair didn't work out well as they may have misdiagnosed it, but the thing is, the service guys doesn't seem to know what's causing it nor what's the appropriate repair for it. What seems to be they are recommending now is to just replace the transmission (just like that). I thought that since it's a VW shop, they would know the vehicle better, apparently not. To be fair, the service advisor (John) was polite throughout the process but couldn't really give me a better explanation/recommendation other than to replace the transmission. So bottomline, I spent a good amount of $$ and still didn't get any resolution at all. More

We were very please at how friendly and personable Christof was. Had a great time purchasing a new vehicle. He was very knowledgeable about the vw's and the facility. Thanks for the tour of the place Christof was. Had a great time purchasing a new vehicle. He was very knowledgeable about the vw's and the facility. Thanks for the tour of the place and the easy purchase of just what we wanted. Sincerely, Justin and Tory Jaskewicz More

For over 40 years we have been dealing with Young VW! We have always top quality experience with our sales reps, our new vehicles and the excellent service department. John Cascioli is a very pleasant sales have always top quality experience with our sales reps, our new vehicles and the excellent service department. John Cascioli is a very pleasant salesman and could read and follow our leads throughout our visit with him. He helped make our new Bug purchase simple and easy:) Thanks to everyone at Young VW! More

The sales person, Cossie, was very interested in what car I had before and its features and what kind of car (brand, size, style features and proce) that I was looking to purchase and then offered a great ma I had before and its features and what kind of car (brand, size, style features and proce) that I was looking to purchase and then offered a great match. After the test drive and price offer (including a discount for being a loyal service customer) I was sold and it was a no brainer. More

I received exceptional service from the moment I called to set up an appointment to the moment I drove off the lot in my new car. Joe Braido is a gem. He paid attention to all the details and was very th to set up an appointment to the moment I drove off the lot in my new car. Joe Braido is a gem. He paid attention to all the details and was very thoughtful. I LOVE MY NEW CAR. More

John Gerhard was helpful and returned phonecalls. John Gerhard was helpful and returned phonecalls. Service costs have been high. Over the years I found that the courtesy discount is not automat John Gerhard was helpful and returned phonecalls. Service costs have been high. Over the years I found that the courtesy discount is not automatically applied to my invoices and that I have to request the discount, although it is willingly supplied by the service consultants. I purchased a well maintained Passat from the original owner at 100K and have driven it for 40K. It has required a great deal of engine and suspension service at far greater cost than the GM products I am familiar with. This is no reflection on the dealership, but a comment on the overly complex engineering and feature package from the manufacturer. More

Great job with not pressuring us into a sale. We returned to purchased with John and the dealership because the honesty and no pressure mentality. Thanks for a great experience!! returned to purchased with John and the dealership because the honesty and no pressure mentality. Thanks for a great experience!! More

We had a very good experience at youngs Volkswagen. Would recommend this dealership. Everyone was very helpful especially our salesmen Mr. John Casioli. We love our new Passat and would highly recommend thi recommend this dealership. Everyone was very helpful especially our salesmen Mr. John Casioli. We love our new Passat and would highly recommend this dealership to anyone! More