Koch 33 Volkswagen

It has been absolutely a nightmare of fixing my vw jetta TDI at Young. It took them 2 weeks to fix the car. The worse part is - check engine light on almost immediately after I got my car back. So no TDI at Young. It took them 2 weeks to fix the car. The worse part is - check engine light on almost immediately after I got my car back. So now I have to take off from work again and bring the car back. It seems there is no one there knows how to fix this car. More

I came to this dealer twice interested in both new and used cars. First visit I had a question about pricing, I repeated myself many times with no answer to my question. My second visit the sales man was used cars. First visit I had a question about pricing, I repeated myself many times with no answer to my question. My second visit the sales man was very rude and disrespectful. I will not be buying from this dealer More

After doing our research my wife and I decided on a 2013 Jetta TDI. Big decision was were to buy and which color. I work in the automtive industry and did not experience any of the xxxxxxor gimmicks exibite Jetta TDI. Big decision was were to buy and which color. I work in the automtive industry and did not experience any of the xxxxxxor gimmicks exibited either professionally or as a customer. I would say Andrew conducted himself honestly with high integrety. He knew his products and listened to what we needed and matched us with a car quickly. We recieved a generous value for our trade and the best price in the valley for this vehicle. Dylan during the F&I process made it quick and easy. This was by far the easiest car buying process ever. The staff at Young is competant and honest. Their processes are sound and create strong buyer confidence. Job well done and thanks for a great deal. More

After having a horrible experience with Faulkner Vw, I was quite upset when I arrived at Young. I was trading in a 2011 Mini Cooper that was a service and reliability nightmare. I was intending on purchas was quite upset when I arrived at Young. I was trading in a 2011 Mini Cooper that was a service and reliability nightmare. I was intending on purchasing a pre-owned Jetta TDi. Both Andrew and Eric explained that given my situation, they would recommend a new vehicle. We looked at a few cars and it ended up with me getting everything I wanted and more in a vehicle! I am now the proud owner of a 2012 Jetta TDi premium and I couldn't be any happier. Andrew was absolutely wonderful in his explanation and procedure of the whole process of delivery. Eric in finance was very personable and exhibited none of the typical personality traits associated with car sales. This was hands down the easiest and best experience I've had buying a car. No pressure, stress, yelling... Just straightforward and honest. I recommend everybody who is looking to purchase a vehicle to this dealership and to Andrew. Thank you very much for all of your work today! I cannot express my appreciation and happiness. More

We always feel like valued customers whenever we call with questions or need our car serviced. The service is always completed professionally and in a timely manner and everything is explained to us so w with questions or need our car serviced. The service is always completed professionally and in a timely manner and everything is explained to us so we can understand what was done and why it needs to be done. Having a car serviced at Young's VW is always a pleasant experience. You have the best service department we've ever worked with. We always recommend Young's to anyone wanting a car and/or a service department that really cares about customer service. Thank you for making getting our cars serviced a pleasant experience and for making us feel like valued customers. More

I always have a good experience when I bring in my car for service. All of the service people are knowledgeable and easy to talk to. for service. All of the service people are knowledgeable and easy to talk to. More

I had made an appointment with the shop because my engine I had made an appointment with the shop because my engine fault light had come on. Everyone was very efficient and courteous and attended I had made an appointment with the shop because my engine fault light had come on. Everyone was very efficient and courteous and attended to my problem in a very profesional manner. The problem was found and taken care of. They allso did several several re-calls that were pending. I also checked with the Body Shop when I droped of my vehicle fore service as that same mourning I had almost taken a bad hit to the left front wheel area and needed to have it checked out.I also wanted to have pin striping done while my Jetta was there, and inquired about it. This was all scedualed and done very efficiently. Thank You one and all. More

Appointment was kept as scheduled. The dealership employs courteous and efficient employees. Thorough workmanship and follow up to check on my satisfaction were appreciated. No hastle service should be rewar courteous and efficient employees. Thorough workmanship and follow up to check on my satisfaction were appreciated. No hastle service should be rewarded with a good review. Thank you. ps The registration and login aspect of this process is a nusance. I have submitted reviews previously and don't object to doing them but you already have my email address and I should not have to maintain login information for this purpose. I have enough of those to deal with. More

I am satisfied that my car has been serviced well and I have total confidence that my car will not let me down along the road. have total confidence that my car will not let me down along the road. More

My car was there for "routine" servicing, but John reminded me that a recall service was also necessary, and took care of that while I was there. I appreciated the reminder. Being treated with co John reminded me that a recall service was also necessary, and took care of that while I was there. I appreciated the reminder. Being treated with courtesy and respect is a "given" at the VW service desk and I always appreciate that. That is not necessarily so at other places! Thank you again for being prompt and keeping me informed. I will see you in another 5,000 miles! More