Koch 33 Volkswagen

I go to Young VW because of their service. You are always greeted with a hello and a smile. The team listened to my concerns and test drove my car with me so he could hear the problem I was having. When my c greeted with a hello and a smile. The team listened to my concerns and test drove my car with me so he could hear the problem I was having. When my car was finished they called to say I could pick it up. More

I've had great service in the past here. John Rodriguez is very friendly and attentive to customer needs and requests. The courtesy shuttle was convenient and efficient (sorry, I don't know the driver's n is very friendly and attentive to customer needs and requests. The courtesy shuttle was convenient and efficient (sorry, I don't know the driver's name but he also was very friendly). I shall continue to drive the extra 20 miles to come to this shop instead of your competitors that are closer to me. Thanks! More

Andrew listened very well, and provided all relevant info but not pressure - just right for us. We wanted a very specific vehicle: Jetta Sportwagen with manual transmission in white-gold with sunroof and the but not pressure - just right for us. We wanted a very specific vehicle: Jetta Sportwagen with manual transmission in white-gold with sunroof and the standard wheels. When he couldn't find one available on the entire east coast, Andrew went the "extra mile", found one at the port and secured it for us. Eric checked multiple sources for financing and got us a better rate by noting the large down payment. More

As a facility to buy cars I had a great experience. As As a facility to buy cars I had a great experience. As for my experience dealing with the auto shop: I bought my car 4 1/2 months ago. My alterna As a facility to buy cars I had a great experience. As for my experience dealing with the auto shop: I bought my car 4 1/2 months ago. My alternator went bad. 360 for that part not including the labor. I found this out on a routine oil change. After being warned they can't guarantee my car will make it through the weekend I made plans with the gentleman to drop my car off Sunday night to be serviced Monday. I then went to speak to someone about how my car is already in need of repairs. I was told by one of the Young's that the labor would be waived. Still not happy but my fault apparently for not coming down sooner. I drop off my keys Sunday, wrote on them and the key envelope 'alternator' (although this should have been taken down when I was there Friday). Also had to put a pick up time for Monday, said noon because that is my lunch from my job and lucky for me my roommate had a day off work to take me there. As we are pulling in at 11:50 I get a call from them asking me why I had dropped off my car and why was I complaining of the alternator. Needless to say my car wasn't done. They open at 8, waited til I was picking my car up to call me to ask questions. Now one of the gentlemen (I was on speaker) was the man I had dealt with on Friday and had 1. told me he couldn't promise my car would make it the whole weekend 2. I had explicitly said I'd drop my car off Sunday come in on Monday. I now get a call telling me my car is done. They give me the grand total including labor. When saying that I was waived labor they said they would need to look into this. There is no communication among the service center. I will not be back. I'll take my chances at local car shops. More

The product knowledge by sales representative Mr. Joe Braido was excellent as well as accommadating the day and time to test drive and purchase the vehicle. Furthermore, Mr. Braido explained in detail t Braido was excellent as well as accommadating the day and time to test drive and purchase the vehicle. Furthermore, Mr. Braido explained in detail the Volkswagen network and service availability at other Volkswagen dealerships for maintainance due to travel. The Young delership staff are very curtious and the showroom inviting. A special note of thanks to Mr. Young for introducing himself and stating his passion for customer service and satisfaction after the sale. Charles San Filippo More

We really had an excellent experience. Our salesman was friendly, never pushy, and forthcoming in all his answers to our questions. When it came time to deal on the price, I feel that we received a fair de friendly, never pushy, and forthcoming in all his answers to our questions. When it came time to deal on the price, I feel that we received a fair deal on our trade-in, and they worked with us to get our monthly payment to the range that we had desired. Overall, a great experience, especially in comparison to other dealerships we visited while car hunting. More

This was best experience I ever had in buying a car. Bob was not pushy but was very knowledgeable. He was also a lot of fun which is a big plus to me. Buying a car in the past was much like getting a root c was not pushy but was very knowledgeable. He was also a lot of fun which is a big plus to me. Buying a car in the past was much like getting a root canal; this is no longer the case. My first experience with your dealership was a good one and I expect the ones to follow will be the same. More

Les was very friendly and helpful. He took the time to answer all my questions and I was very happy that they took my car in when promised and had it done quicker than promised. I was in to have a complim answer all my questions and I was very happy that they took my car in when promised and had it done quicker than promised. I was in to have a complimentary vehicle check and also for a recall fix. Everything was done to my satisfaction. I'm very pleased with Young VW service and will definitely recommend you all to friends and family. More

Everything was done right from the sale of the cars to the review on how the cars work. We were given excellent advise by Joe from the type of car we purchased to the financing of the veihcles. We also we the review on how the cars work. We were given excellent advise by Joe from the type of car we purchased to the financing of the veihcles. We also were not hassled by other salesmen when we first looked at cars because we did want to go to Joe. Joe has sold us vehicles n the past and we tust his judgement. More

Always friendly and get the work done in a timely manner. I have never had any issues with service done on my vehicle, it is always right the first time. I'm always greeted with a smile from the men at the s I have never had any issues with service done on my vehicle, it is always right the first time. I'm always greeted with a smile from the men at the service desk. They have always went above and beyond to make sure I was a satisfied customer. More