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Koch 33 Volkswagen - Service Center

Easton, PA

4.4
484 Reviews

484 Reviews of Koch 33 Volkswagen - Service Center

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October 08, 2021

The service was fast, curteous service. They ansswered all my questions promptly and went over the service results with me. More

by buckleyeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember.
September 24, 2021

The people in the VW service department are professional, conscientious, and friendly. They know me by name! More

by A. Rivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John and Tony
August 18, 2021

Excellent service from the Mazda service department! Thank you again!🤓 More

by Edwardlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
July 31, 2021

Service work done perfectly. A real pro. Will continue to return for this type of work. Price was well within budget and would highly recommend! More

by badgood2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
July 23, 2021

Everything was excellent, service, speed , attitude and kindness made the experience a joy to do business with Young Volkswagen. I would recommend them to friends. More

by kathydetrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not have names
May 18, 2021

The absolute horrible worst dealership I have ever bought a car from contacted the owner and you can’t get a hold of him contacted the general manager left a message he does not even call you back to discuss More

by Danield3147
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
General manager and owner
March 16, 2021

I Appreciated the professionalism of the service manager and staff. I was given a loaner car, while my vehicle was being service and I am very thankful. More

by johnrobinson4949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omer
Mar 16, 2021 -

Koch 33 Volkswagen responded

Thank you, John! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Young Volkswagen.

March 11, 2021

This is the fourth (?fifth) brand new BW Jetta (2020) I have purchased on August 4, 2020 from Young VW over the years. Service, staff, communication and quality were above the level of Excellent” (as al More

by WJV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly, Service Manager and Courtesy Shuttle Man
Mar 11, 2021 -

Koch 33 Volkswagen responded

It has been a pleasure serving you, again! We appreciate you being a loyal customer and positive feedback on service, communication, staff and quality. Quality customer service is always our number one priority, and it sounds like you are disappointed with our service pricing. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly. We appreciate the positive feedback on our service, staff and communication.

February 11, 2021

Nice work and timely. No worries with any thing. Will be bringing my business here again. Will recommend to anyone that comes along. Thank you again More

by richardfernandes23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Feb 12, 2021 -

Koch 33 Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 15, 2021

Tony did an exceptional job addressing the problems caused by a different vw garage (Ciocca) & fixing everything the other garage royally screwed up! Completely up front & honest with me about my car. More

by ericfuls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 15, 2021 -

Koch 33 Volkswagen responded

Thank you so much, Eric, for your kind words regarding Tony and our service department, and for taking the time to leave us this wonderful feedback!

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