Koch 33 Volkswagen - Service Center

Everytime I had any service done, everything went perfectly. The customer service that I received has been exceptional. I recommend this dealer to everyone I know. I have bought my last 2 cars fro perfectly. The customer service that I received has been exceptional. I recommend this dealer to everyone I know. I have bought my last 2 cars from Young VW and have been happy with both. I can't wait until I'm ready for my next one because I know exactly where I will be taking my business ... Young's!!!! More

I have purchased over ten (10) Volkswagens from this dealership. Yes - Ten (10)! They have always treated me fairly and honestly both in sales and in service. They have always accommodated my schedul dealership. Yes - Ten (10)! They have always treated me fairly and honestly both in sales and in service. They have always accommodated my schedule, have serviced my cars at a moment's notice, and have always stood behind their work as professionals should. They have been helpful in keeping me apprised of all warranty and manufacturer equipment issues, and have been proactive in keeping my cars in top level performance. My son still drives a 2002 Jetta with over 200,000 miles, and it is as close to an indestructible vehicle that can be made. More

The transition from the sales person to the service manager was seamless. The entire staff is friendly, and goes out of their way to see that the customer is satisfied. Convient location, sufficient pa manager was seamless. The entire staff is friendly, and goes out of their way to see that the customer is satisfied. Convient location, sufficient parking, and outstanding physical facility. Sales and service staff very knowledgable about product. Treat me as an individual, not a number.....explains proceedure and what's being done to vehicle. More

Failed to find problem with my car, probably because it was ALMOST off warranty.Perhaps they'll find it when the warranty runs out!!!! In the past I've boughten Six New cars, all VW s . To blow me off by was ALMOST off warranty.Perhaps they'll find it when the warranty runs out!!!! In the past I've boughten Six New cars, all VW s . To blow me off by telling there is nothing wrong with my car ,like I'm an idiot .I wouldn't waste my time going to the dealership if nothing was wrong!!! More