Koch 33 Volkswagen - Service Center

Great Service The people were very friendly and professional. While we were in for service we questioned a problem we thought we were having with the windshield was The people were very friendly and professional. While we were in for service we questioned a problem we thought we were having with the windshield washer fluid and they explained the issue and filled the fluid up for us. More

Great Servixe Always a great experience . Tony the service manager is always very helpful and takes the time to explain things to me . Recommend this dealership to Always a great experience . Tony the service manager is always very helpful and takes the time to explain things to me . Recommend this dealership to everyone More

Customer Satisfaction Top Notch As always, Young VW is courteous and supportive of their customers. When i ask about projected time to completion, they give realistic numbers. Ev As always, Young VW is courteous and supportive of their customers. When i ask about projected time to completion, they give realistic numbers. Even when there are several customers in line, the folks behind the desk are never flustered and work with each customer efficiently and thoroughly. More

Pleasantly surprised First ,the location of dealership is easy to get to off and on form rt.33,also the access to get into the garage is very convenient with the automatic First ,the location of dealership is easy to get to off and on form rt.33,also the access to get into the garage is very convenient with the automatic doors.Once inside everyone was very kind and knowelegable of the work to be performed,(in a timely manner),which is important to me.The waiting area is quite comfortable also.Definitely a dealership I will not hesitate to visit again. More

Starter failure The starter failed when I needed my car for some important trips. The staff at Young's VW service went above and beyond to repair my vehicle, allowing The starter failed when I needed my car for some important trips. The staff at Young's VW service went above and beyond to repair my vehicle, allowing me to drive to my destinations. More

Great experience As always Team Young VW did NOT fail to deliver. Brought in my wife's car to be inspected and tech advisor pointed out necessary recall to be perform As always Team Young VW did NOT fail to deliver. Brought in my wife's car to be inspected and tech advisor pointed out necessary recall to be performed. It was done promptly while I was waiting. When car was done It was clean as whistle saving me more time to run it thru car wash... Special thanks to Tony Viglianti, Tech Advisor John and their Master Tech Chris Dice. More

Exceptional Service and Care Tony Viglianti and his staff provided us with truly remarkable service and customer care; If we could give more than 5 stars, we certainly would. Tony Viglianti and his staff provided us with truly remarkable service and customer care; If we could give more than 5 stars, we certainly would. More

Had 30,000-mile service done on my GTI Waited comfortably in customer lounge while routine service was done on my car. Free wifi and coffee made the time pass quickly. Restroom was clean, t Waited comfortably in customer lounge while routine service was done on my car. Free wifi and coffee made the time pass quickly. Restroom was clean, too. More

New Tires I purchased four Perelli tires and a wheel alignment. Price was reasonable. I would've given 5 stars but the service took 3 1/2 hours which I felt was I purchased four Perelli tires and a wheel alignment. Price was reasonable. I would've given 5 stars but the service took 3 1/2 hours which I felt was excessive. And the tires come with a rebate and the service staff couldn't provide any information about how to go about receiving the rebate. They told me that the rebate was automatic, which is incorrect. There is a rebate form and copies of service agreement and receipts that must be submitted. More

Faith in my fellow man restored. I wanted my trans fluid and filter changed. They could of said they changed it and charged me. But they were truthful. Told me it was a sealed unit an I wanted my trans fluid and filter changed. They could of said they changed it and charged me. But they were truthful. Told me it was a sealed unit and did not require it. You have taught them well Tony More