Koeppel Hyundai

Wonderful dealership. From the last owners. Customer service as got so much better from last management..............Thank You, Kathy Rohan. The service is so much more betterUS service as got so much better from last management..............Thank You, Kathy Rohan. The service is so much more betterUS More

I gave the rating I have because I felt the service was excellent. I walked in ready to buy a new 2013 Accent and drove home in a 2012 Accent because I had arrived on the last day of a sale day. David was excellent. I walked in ready to buy a new 2013 Accent and drove home in a 2012 Accent because I had arrived on the last day of a sale day. David was very helpful and made the buying of a new car very pleasant. The price was right and no hard sell. Great company. Great cars. Great salesmen. Remember when Saturn first came on the scene and how they hyped their friendly salesmen and buying experience? I had that experience, but with Hyundai! I would recommend Hyundai and this dealership in particular. Thanks. More

Expert advice given in a professional and courteous manner. The work was accomplished under predicted time, and a road test given to certify break work. manner. The work was accomplished under predicted time, and a road test given to certify break work. More

Roberto Castillo is the best. This is the second time I have gone to him, he made us feel right at home. I would highly recommend him to anyone and everyone that would like to get a new or used car. have gone to him, he made us feel right at home. I would highly recommend him to anyone and everyone that would like to get a new or used car. More

First of all, we need a dealership where we feel so much "at home", very comfortable at, not tensed, not intimidated, and there is an aura of warmth and hospitality. We got this at Hyundai dealership at L "at home", very comfortable at, not tensed, not intimidated, and there is an aura of warmth and hospitality. We got this at Hyundai dealership at Long Island City, New York. Specifically, we really thank David Rutkay for his utmost help to us. He gave us the best service. He attended to us to his best, optimizing all his efforts and time. As a matter of fact, we finished fast. We got the car that very same time with the car insurance, plate number, and everything for the purchase of this car. TO THE HYUNDAI DEALERSHIP, I am very proud to give AN EXECELLENT rating for David Rutkay... !!! He was responsible for fascilitating my purchase of the GENESIS COUPE 2013 in a very fast and competent way. More

Well organized, professional and highly accomodating staff and dealership. Great customer service. I will sincerely recommend this dealership and especially Carlos Grullon. All told, this was a wonderf staff and dealership. Great customer service. I will sincerely recommend this dealership and especially Carlos Grullon. All told, this was a wonderful experience. More

The best way to start is to answer the question why am I writing a review of my experience leasing, because it was the best. I am 70 years old and I have purchased and leased many cars over the years and LI writing a review of my experience leasing, because it was the best. I am 70 years old and I have purchased and leased many cars over the years and LIC Hyundai is good dealership and I recommend them, but the main reason that I'm writing this review is the best sales associate that I have met is Francisco Valderrama. He anticipated everything in the process quickly without wasting time and was fair and honest, knowledgeable of all aspects and was not afraid of expressing his opinion, where appropriate. It was very refreshing and proved to me how Francisco was head and shoulders above most of my past experiences, buying or leasing a car. I strongly recommend Francisco Valderrama without any hesitation and when the time comes I will look to work with him again. Michael Hottinger More

After visiting some dealers in search of a used car, a friend of mine recommended I go see Israel Viloria. We went in search for him at another dealership he had taken care of them at New Rochelle. There friend of mine recommended I go see Israel Viloria. We went in search for him at another dealership he had taken care of them at New Rochelle. There we found out he moved to LIC. We called him in advance and i came in. He was very friendly and helpful. He then put Roberto Castillo to help me find what i was looking for. I must say Roberto was very patient with me!! We joked around alot and shared many laughs which made the experience better. He helped me get a car that would be within my budget and one I would love and be comfortable with. As a first time buyer I am very satisfied! Roberto thank you!! I definitely recommend this dealership and will go back in the near future. More

My girlfriend and I came to LIC Auto to purchase our first car. From the moment we walked in the door, the experience could not have been better. Rich Crowder was our salesman and he was fantastic. S first car. From the moment we walked in the door, the experience could not have been better. Rich Crowder was our salesman and he was fantastic. Since we didn't know exactly what we wanted when we walked in, Rich was extremely patient with us as we looked at both used and new options. We eventually settled on a Hyundai Sonata and took one for a test drive. Rich showed us all the options on the car, explained everything in an incredibly clear and concise manner and showed a tremendous knowledge about all the Hyundai vehicles. When it came to working out the price and financing options, both Rich and Jordan were extremely helpful and informative. We got a fantastic price on the vehicle and felt everyone at the dealership was very transparent and upfront, with no unnecessary posturing or back and forth. Finally, Oscar Sanchez helped us finalize the deal by getting us the financing we wanted. Like both Rich and Jordan, Oscar was a pleasure to work with and made it incredibly easy to drive away with the car. I cannot recommend LIC Auto enough as a car dealership; extremely professional, patient, and friendly. Please ask for Rich when you go in, he'll take great care of you and get you a great car. More

The day had been of to a bad start, but David helped turn things around... After being paraded around the Major World lot for an hour only to be shown lackluster, undesired, or impractical cars, my father things around... After being paraded around the Major World lot for an hour only to be shown lackluster, undesired, or impractical cars, my father and I knew we owed ourselves an opportunity to get a better deal. The two of us ran across the street to check out what the LIC Hyundai dealership could offer. My mother, meanwhile, waited at Major World, under duress, as the sales associate there put the pressure on to close on a deal for a car that was in my opinion the best of the worst on the lot. At LIC Hyundai, we were welcomed by David upon entering. We were upfront about our budget, and David took us directly to the lot to see a few options in our price range. The difference in the quality of the cars was immediately apparent. Had David not shared the prices of each vehicle we saw, we would have been sure they were not compatible with our limited budget. At Major World, it took a stubborn if not impatient effort to get the associate to give us even a ballpark estimate of the price. With David, we were shown exactly the car we had in mind, in our price range, in excellent quality. David brought us back inside to the clean, comfortable dealership, offered us drinks and pizza, and got us seated. We put things on hold for a moment while Dad went to go rescue Mom (and several IDs/documents Major World still held). Skipping ahead, David got the ball rolling on the process immediately upon my parents' return, and in very little time, we had all the details sorted. After a trip to the Finance department, which made the effort to present multiple financing options until we found the right one, we were all set. As the car was being gassed up and cleaned (thoroughly!), David showed us around the attached, top-of-the-line service center to meet the staff before being led to the car. A word of advice to anyone who makes it through this whole review: LIC Hyundai and Major World don't just sit on opposite sides of the street; they're on the opposite extremes of the kind of business a dealership can be. If you want the FRIENDLIEST customer service, TOP QUALITY vehicles for the RIGHT PRICE, and the an EASY and RELAXED sales process, just go see David. - Jack More