Kolosso Chrysler Jeep Dodge Ram Wisconsin

courteous & friendly I was greeted with a friendly greeting and was treated with courtesy and respect and the work done on my vehicle was excellent and timely. I was greeted with a friendly greeting and was treated with courtesy and respect and the work done on my vehicle was excellent and timely. More

Courteous Whoever helped me was very quick, informative and extremely helpful and polite. I? was in and out in 30 minutes for a basic oil change. Side note: I? Whoever helped me was very quick, informative and extremely helpful and polite. I? was in and out in 30 minutes for a basic oil change. Side note: I? had a ten dollar bill in my pocket and dropped it in the garage area. He came in and asked me if I? had dropped any money, I? asked if it was a ten dollar bill, he said yes and went and got it for me. Very honest of him! More

Top shelf The service I received at kolosso is Top Shelf very courteous people they also explained all that will be done to your vehicle and what time frame it The service I received at kolosso is Top Shelf very courteous people they also explained all that will be done to your vehicle and what time frame it should take to get the service done just an all-around excellent experience would highly recommend for service More

Work done as promised Replacement of horns, check engine light on, factory recall all done in one trip. Great work. Had an extended warranty so only cost was the deductib Replacement of horns, check engine light on, factory recall all done in one trip. Great work. Had an extended warranty so only cost was the deductible. More

Fast and friendly I had called to see if free oil change would be honored since I had put on very few miles in the first year and it was a few months past a year. Two d I had called to see if free oil change would be honored since I had put on very few miles in the first year and it was a few months past a year. Two days later when I showed up at fast lube lane the gentleman helping me remembered talking to me. They were very busy and I was impressed that he remembered my name and got my Jeep in and out in no time and was very friendly and professional. More

Glenn in Service dept is Spectacular. The quick lube oil change at Kolosso CJDR was exactly what it's suppose to be. Quick, professional, courteous service. This is because of Glenn, wha The quick lube oil change at Kolosso CJDR was exactly what it's suppose to be. Quick, professional, courteous service. This is because of Glenn, what a wonderful and helpful young man. Kolosso should be happy to have someone like Glenn on their staff. More

Good customer service It was nusy, but the employee acknowledged me right away snd let me know that he would get to me as soon as he could. Overall it was not a long wait It was nusy, but the employee acknowledged me right away snd let me know that he would get to me as soon as he could. Overall it was not a long wait for him. More

nice selection of vehicles I was looking for & decent prices You had the best selection of used Dodge minivans in the area and good prices. Jason wasn't pushy at all which I like and he was very easy to talk to. You had the best selection of used Dodge minivans in the area and good prices. Jason wasn't pushy at all which I like and he was very easy to talk to. I am happy with my minivan and that it had such low miles on it. Abby was very friendly also and made financing easy. More

Unprofessional Salesperson and GM I was looking for a Ram 1500. The salesman was not very professional. On the test drive he talked about his hunting trips and told me what his polit I was looking for a Ram 1500. The salesman was not very professional. On the test drive he talked about his hunting trips and told me what his political party was. It was a very one-sided conversation as I wanted to concentrate on learning about this truck. He told me very little about the truck I was driving. He never even asked me if I had questions about the Truck. I then met with the general manager who worked the lease numbers. I decided to wait for a few months before pulling the trigger. The sales Manager called a few days later and gave me a pretty good price. I said I'd come in the next day at 5:00 and we could close the deal. As an afterthought I went to a competing dealer after I hung up the phone because I got a strange vibe from the GM. The competitor gave me a better price with a truck with more options. I decided to go with the competitor not only because of the better price but that they were professional. I emailed my sales "professional" at Kolosso the next day and said I had changed my mind and was going with someone else and there was no need to contact me as I had already closed the deal. Apparently this email never made it to the general manager who attempted to call me several times when I was supposed to be closing the deal with them. I called him back the next day and said I had emailed the sales professional yesterday, informing him I had decided to go with someone else. The GM became angry, saying this was "great" since they took the time to get this truck ready for me and that I had wasted their time. I can understand his frustration as I probably should have called instead of emailing them. However, to get mad at a customer and show it was one of the most unprofessional things I've ever seen in my many years of purchasing vehicles. I will never go back to this dealership. More

removal of noise the team found and removed an annoying clicking sound when the vehicle was hot. They kept us informed as to progress, were friendly and polite . the team found and removed an annoying clicking sound when the vehicle was hot. They kept us informed as to progress, were friendly and polite . More