Kool Chevrolet

Great dealership! !!! Stephanie Crawford and Benjamin went above and beyond to help with getting some new tires. They not only gave me an amazing deal but were fully fo !!! Stephanie Crawford and Benjamin went above and beyond to help with getting some new tires. They not only gave me an amazing deal but were fully focused on safety and satisfaction. Thanks Kool Chevrolet for employing such amazing people! I had a very Kool experience. More

I recently purchased a used car from Kool Chevrolet on Plainfield Ave and worked with Mr. Del. The service was top-notch. The entire process was straightforward—no gimmicks, no upselling, no hidden fee Plainfield Ave and worked with Mr. Del. The service was top-notch. The entire process was straightforward—no gimmicks, no upselling, no hidden fees, and no high-pressure tactics. It was just a decent car at a fair price. After deciding on the car, I returned the next day to finalize the paperwork. The whole process took only 15 minutes. The car was cleaned up nicely and fully gassed up. I’m very happy with my purchase and would definitely shop here again. More

Have had my new Trax for a couple of months and o far so good..Still trying to figure out everything about it but my sales experience with Jaxon Stanton was very good and not any high pressure.. I would sug good..Still trying to figure out everything about it but my sales experience with Jaxon Stanton was very good and not any high pressure.. I would suggest if you want a new car see Jaxon Stanton at Kool before you make any decisions at another car dealer More

Another great service from Kool Chevrolet. Stacey Novak you are the best. I will choose this place when I need service again. Stacey Novak you are the best. I will choose this place when I need service again. More

I had a very pleasant experience at Kool Chevy buying my new car! They were so helpful and got me the exact Traverse I was looking for and got me the best deal around. If you want a dealer who will go the new car! They were so helpful and got me the exact Traverse I was looking for and got me the best deal around. If you want a dealer who will go the extra mile for you and hold up to their promises then shop with these guys. I will definitely be buying all my vehicles from Kool Chevy! More

I was treated very well by Keith Remelts. He was very efficient, professional and friendly. Had my vehicle ready with all the paperwork at the appointed time. Was a pleasure working with him He was very efficient, professional and friendly. Had my vehicle ready with all the paperwork at the appointed time. Was a pleasure working with him. More

I ordered a new 2500 pickup from Kool chevy. I worked with Jaxon a salesman at kool, and had a wonderful experience. All of the staff was friendly and easy to work with. I worked with Jaxon a salesman at kool, and had a wonderful experience. All of the staff was friendly and easy to work with. More

Shopping for a new ZR2, worked with Steph who was fine and helpful for the most part, but long story short, I had 2 trade in's and was looking to lease a new ZR2, Betten Baker Chevy of Coopersville was ab and helpful for the most part, but long story short, I had 2 trade in's and was looking to lease a new ZR2, Betten Baker Chevy of Coopersville was able to present a better offer for my trades, more affordable payments on the truck, and the desired length I wanted. When I informed Steph of this she informed me that they could not beat that and also included her 2 cents in regards to leasing a vehicle for 60 months as well as her managers input saying "no dealership offers 60 month leases and its not smart" which is a lie because I've had a 60 month lease before and Betten Baker got me a 60 month lease now. Well once they assured me they were not going to counter... After a few days I reach out to Steph, A manager and a few others who contacted me initially through email in regards to their advertisement about paying you $1,000 if they could not beat another offer. No response! More

Appointments mean nothing. Had 11:00am appt for oil change/tire rotation. Arrived 20 mins early. Consultant said, after being reminded that I had an appt, "no problem, you g Had 11:00am appt for oil change/tire rotation. Arrived 20 mins early. Consultant said, after being reminded that I had an appt, "no problem, you go to head of line". What a joke! I finally took my vehicle and cancelled the appt at 11:30am after it sat in the bay for 50 minutes and not moved an inch. I purchased the vehicle there 2 years ago new. What a travesty this place has turned into. They no longer are my "preferred" dealership for anything. I will now try Koehne for my warranty work and normal service. More