Kool Chevrolet
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I just picked up my third vehicle from Kool Chevrolet, and once again Stephanie Crawford made the entire experience outstanding from start to finish. Stephanie has now helped me purchase three vehicles and once again Stephanie Crawford made the entire experience outstanding from start to finish. Stephanie has now helped me purchase three vehicles, and every time she has been professional, knowledgeable, honest, and genuinely focused on making sure I get exactly what I need. She takes the time to answer every question, explains all the options clearly, and never makes the process feel rushed or pressured. What really sets Stephanie apart is her commitment to customer service. She remembers her customers, follows through on every detail, and makes you feel valued long after the sale is complete. The fact that I’ve returned to her for three vehicle purchases says everything about the trust and confidence I have in her. My newest vehicle pickup was smooth, efficient, and enjoyable, just like the previous two. If you’re looking for someone who truly cares about her customers and goes above and beyond, I highly recommend Stephanie Crawford at Kool Chevrolet. She has earned my business time and time again, and I wouldn’t hesitate to send my friends and family to her. Thank you, Stephanie, for another fantastic vehicle-buying experience! More
Stephanie Crawford is amazing to work with in sales and the transaction went very smooth, she went over everything thoroughly and to give me a very plesant and satisfying experience. I will definately be g the transaction went very smooth, she went over everything thoroughly and to give me a very plesant and satisfying experience. I will definately be going back there again. Kool Chevrolet is the place to go. Great supporting staff as well. We now have 2 new Chevy Bolts in the driveway, His and Hers. Thanks so much. Also bought a new Chevy Spark there at Kool in 2022 More
Amazing experience purchasing my brand new Chevy Trax! !! Drew is a rockstar and made the process fast and easy! He answered all of my questions with expertise. Zach in finance is also great - he made the !! Drew is a rockstar and made the process fast and easy! He answered all of my questions with expertise. Zach in finance is also great - he made the finance part very easy to understand. Everyone who helped was very friendly and very obviously good at what they do!!! Now my mom, dad, sister, AND me all have a vehicle from Kool Chevrolet! Great place to purchase a car, 10/10 would recommend this place to anyone I know and meet. More
I'm from Illinois and drove 200 miles to the dealership to purchase a 1 owner, no accident, clean Carfax Chevy Silverado. When I arrived, and looked the truck over, discovered that most of the truck was re to purchase a 1 owner, no accident, clean Carfax Chevy Silverado. When I arrived, and looked the truck over, discovered that most of the truck was repainted with a patch of metal filler on the passenger front panel. I walked way. Stay clear of this truck. More
Great dealership! !!! Stephanie Crawford and Benjamin went above and beyond to help with getting some new tires. They not only gave me an amazing deal but were fully fo !!! Stephanie Crawford and Benjamin went above and beyond to help with getting some new tires. They not only gave me an amazing deal but were fully focused on safety and satisfaction. Thanks Kool Chevrolet for employing such amazing people! I had a very Kool experience. More
I recently purchased a used car from Kool Chevrolet on Plainfield Ave and worked with Mr. Del. The service was top-notch. The entire process was straightforward—no gimmicks, no upselling, no hidden fee Plainfield Ave and worked with Mr. Del. The service was top-notch. The entire process was straightforward—no gimmicks, no upselling, no hidden fees, and no high-pressure tactics. It was just a decent car at a fair price. After deciding on the car, I returned the next day to finalize the paperwork. The whole process took only 15 minutes. The car was cleaned up nicely and fully gassed up. I’m very happy with my purchase and would definitely shop here again. More
Have had my new Trax for a couple of months and o far so good..Still trying to figure out everything about it but my sales experience with Jaxon Stanton was very good and not any high pressure.. I would sug good..Still trying to figure out everything about it but my sales experience with Jaxon Stanton was very good and not any high pressure.. I would suggest if you want a new car see Jaxon Stanton at Kool before you make any decisions at another car dealer More
I had a very pleasant experience at Kool Chevy buying my new car! They were so helpful and got me the exact Traverse I was looking for and got me the best deal around. If you want a dealer who will go the new car! They were so helpful and got me the exact Traverse I was looking for and got me the best deal around. If you want a dealer who will go the extra mile for you and hold up to their promises then shop with these guys. I will definitely be buying all my vehicles from Kool Chevy! More
I was treated very well by Keith Remelts. He was very efficient, professional and friendly. Had my vehicle ready with all the paperwork at the appointed time. Was a pleasure working with him He was very efficient, professional and friendly. Had my vehicle ready with all the paperwork at the appointed time. Was a pleasure working with him. More

