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Kool Chevrolet

Grand Rapids, MI

4.2
118 Reviews
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3770 Plainfield Ave NE

Grand Rapids, MI

49525

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Showing 118 reviews

August 25, 2017

Oil change/ tire rotation Excellent service. Fast friendly service In and out in a reasonable amount of time Will definitely return for future service Sam Zbikowski and Mike More

by Supermam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service reps
August 18, 2017

Stacey Rocks! So I came in for a routine LOF and tire rotation and even though I had lost my coupons in a wind storm Stacey totally took care of me! Love to see th More

by Kimberly Reynolds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Nowak
August 15, 2017

Excellent Chris S. was excellent help and made me feel very comfortable during the process. This was my first time at Kool Chevy and I have nothing but great th More

by Brittany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Schaberg
August 08, 2017

Oil change Completed oil change in a timely manner. when service was complete the reps at Kool called me to inform me that the service was complete & I could pic More

by RKing4444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Nowak
August 08, 2017

Buying new car My experience with Kool Chevrolet was exceptional. From first talking to Sam, my salesperson, to signing all the paperwork with Zack, the finance pers More

by Sandy Lonero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam and Zack
August 07, 2017

Great service Kool always goes above and beyond in great service from customer care, loaner cars, and getting you back on the road. They are flexible with schedulin More

by Jodi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
August 06, 2017

Pleasant The service department handled the recall on my Corvette professionally and courteously. The trunk software update took less time than checking in and More

by Robert E Siebert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Have dealt with 3 of the service tecs and all three have been great. Will do better in the future to remember names.
July 25, 2017

Amazing Jay was amazing today work with. He went above and beyond finding me just the right vehicle. He even came in on his day off to finalize the sale: More

by Teacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay and zack
July 25, 2017

start to finish was GREAT Dealt with Kool going back to Alberta Shook when i bought 69 chev them 2 olds then back to chev always great. John Grable was the best with others ti More

by dave0709
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RYAN ,WALT
July 11, 2017

ait cond problem air was out call Chevy Corp first because of a rusted part, bought it new 2011 traverse only has 26,000 miles, garaged at all times. Their were no rec More

by tip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service rep and cashier