Kool Chevrolet

Excellent customer service Your staff are wonderful. I would recommend your dealership to anyone. Your sales team is great and your service team is great. Thank you for the wond Your staff are wonderful. I would recommend your dealership to anyone. Your sales team is great and your service team is great. Thank you for the wonderful experience. More

Friendly and efficient Kool is a friendly place to take your car. You feel welcome and are treated with respect and they do excellent service. I would recommend it to anyon Kool is a friendly place to take your car. You feel welcome and are treated with respect and they do excellent service. I would recommend it to anyone. More

Great place to buy a new car Kool Chevrolet makes buying a car a great experience. I really like the Million mile warranty they offer, it gives you a peace of mind when buying a Kool Chevrolet makes buying a car a great experience. I really like the Million mile warranty they offer, it gives you a peace of mind when buying a car. More

Buying a used vehicle Good experience, was impressed with how smooth the transaction went. Mr. TenBrink knows his job, which made my part very easy. I'm hoping that this tr Good experience, was impressed with how smooth the transaction went. Mr. TenBrink knows his job, which made my part very easy. I'm hoping that this truck is as good as the last one, which I also purchased from Kool Chevy. More

GREAT EXPERIIENCE EXCELLENT PRODUCT AND SERVICE, PHIL LYMAN WAS GREAT TO WORK WITH HE SHOULD GET A RAISE !! ZACH IN F& I WAS SUPER TO WORK WITH EXCELLENT PRODUCT AND SERVICE, PHIL LYMAN WAS GREAT TO WORK WITH HE SHOULD GET A RAISE !! ZACH IN F& I WAS SUPER TO WORK WITH More

New car sales/lease .....exceptional experiences! I was sad to turn in my 2015 Traverse at the end of the lease and thought I would try a Silverado. John Cydzik followed up on my new lease and new th I was sad to turn in my 2015 Traverse at the end of the lease and thought I would try a Silverado. John Cydzik followed up on my new lease and new that I was still a Traverse gal at heart! A couple week later I got a text from John letting me know that he could me back into a NEW 2017 Traverse for lower payment and no cash out of pocket! What a guy! THANK YOU JOHN...I LOVE my Traverse!!! More

Cargurus waste time info not updated Went cargurus says list selling slowly check 4 hrs later list gone unreliable source info insurance qoute for make, model car lot thanks nothing do no Went cargurus says list selling slowly check 4 hrs later list gone unreliable source info insurance qoute for make, model car lot thanks nothing do not waste time going there 15 since driven bus takes 3 hrs thanks wasting my time no thank you card either probably just crappy email message horrible dealer. More

Thank you for selling me my dream truck My salesman Anthony was amazing in helping me figure out what was best for me,, he answered a million questions I sent his way from buying or leasing My salesman Anthony was amazing in helping me figure out what was best for me,, he answered a million questions I sent his way from buying or leasing to getting the most equity out of our deal! He did everything in his power to get the cost and payments I was looking for and trust me I was a handful! Thanks again for helping me find my dream truck, cant stop looking at it ! More

Falsified Documents Kool Chevrolet sold me a “Certified pre-owned” Chevy Volt with a certified inspection sheet showing no repairs to any body panels and a clean Carfax r Kool Chevrolet sold me a “Certified pre-owned” Chevy Volt with a certified inspection sheet showing no repairs to any body panels and a clean Carfax report showing no reported accidents/damage. The day after purchase I waxed my new car to find the rear bumper cover had been poorly and only partially re-painted with overspray on the tail-light and a small dent in the lower bumper cover. I confirmed it had to be Kool Chevrolet to do the poor repair by contact the dealership that took back the leased car and the auto auction that sold the car to Kool Chevrolet. No damage was reported on the post-lease inspection either. Kool Chevrolet sold me a “Certified pre-owned” under false pretenses and when I contacted them about properly painting the rear bumper cover, they told me to take a hike. Re-painting the rear bumper cover will cost me an extra $614.52 due to the tri-coat paint job. Not to even mention what else they potentially lied about… More

certified service When I bought my 2014 impala, I was told I had a certified service plan for 2 years for tire rotation and oil changes. They said it was good at any Ch When I bought my 2014 impala, I was told I had a certified service plan for 2 years for tire rotation and oil changes. They said it was good at any Chevy dealer. When I brought my car in for the free tire rotation I chose a Chevy location near my house (different city) they told me the charge was 19.95 and that they had no record of any certified service, and that I would need to bring the car back to the original dealer where I purchased it to receive any service for free. I never would have bought the car in a different city if I knew this ahead of time. It was a huge decision factor for me that I could bring the car to ANY Chevy dealer, but now I am forced to take days off work and drive to the original dealer to get the free service. Cheaper to pay for the oil changes and tire rotation locally. Someone lied to me but I don't know which dealer, bottom line don't trust anything they say. They will tell you anything they can to get you to buy the car and then you are stuck with it. It rattles all the way out of my driveway (heat shields) before the 36,000 mile warranty expires. I brought to the original dealer for repair and they said it does not need any repairs thank you. I said what about the rattling noise coming from the muffler (this is a 2014 Chevy Impala) and he said he couldn't hear anything we'll have your car out to you in a minute all done thank you. WARRANTY??? CERTIFIED SERVICE???? Not at KOOL Chevrolet. They can't hear you, complain all you want. More