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Kool Chevrolet

Grand Rapids, MI

3.6
114 Reviews

3770 Plainfield Ave NE

Grand Rapids, MI

49525

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Showing 114 reviews

April 21, 2019

Great time buying a new Suburban Everyone at Kool was so friendly and helpful. Jay made finding the perfect Suburban so easy! We also got great a trade in for our old Suburban. More

by Ksoet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Ribben
March 16, 2019

Excellent! Did not make appt for oil change (scheduling was about two weeks out)-however, employee told us to just "come on in"--we had the time. Had one vehicle More

by DSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone at Kool!
February 11, 2019

New car lease review. All the staff members that I had contact with were professional and very friendly. There were no hard sake pressure attempts to coerce me to finalize More

by norm2856
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean, Kim, Scott, Zack, C.J.
February 11, 2019

Terrific visit I received an oil change in a quick and professional manner. I will recommend this service center to anyone. Keep up the good work! one More

by Cruise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
January 06, 2019

Kool been good for my family Kool has been a part of my family car needs for well over 20yrs. The experience of buying a new car is often stressfull and full of concerns. My sales More

by JOHN1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim tenbrink
January 04, 2019

Returning Lease Customer This is the fourth car we have leased or purchased with Steve and we have also sent friends to him as well. Excellent customer service, no high press More

by ReneeEquinox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Polus
December 22, 2018

Great dealership Overall great experience no pressure friendly sales and finance people love the way all the paperwork is prepared to keep it quick and simple experien More

by Firehawk111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Laurence. Rick Stanton
November 27, 2018

Was very good Scott Harms was a very good sales rep. in which I didn't feel any pressure to buy. In the past we have cars serviced at Kool in which service is also More

by Equinox happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Harms
October 21, 2018

New Car Purchase Everyone at Kool Chevrolet makes it easy and enjoyable to purchase a new car. You leave very happy. I will always deal with Phil Lyman. More

by Scrapiron43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Lyman
September 30, 2018

Pleasantly surprised by experiencel! I went to Kool Chevrolet looking for a used car. I was trading in a new car I bought less than a year old (from Gezon on Plainfield) due to the worst More

by Mama13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Davis, Elmo Carlson