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Kool Chevrolet

Grand Rapids, MI

4.4
121 Reviews
Welcome to Kool Chevrolet: Where Driving Excellence Meets Effortless Ownership At Kool Chevrolet, our passion is simple: turning you into a lifelong customer by crafting the most seamless, stress-free journey, from discovering your dream vehicle to every mile of ownership and beyond. We're incredibly grateful to partner with Chevrolet, the undisputed leader in quality, durability, reliability, and low-cost ownership. This legendary brand deserves and receives nothing short of world-class service. When you choose the Kool Way, you're not just buying a car; you're gaining a dedicated team committed to your satisfaction, every step of the way.
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3770 Plainfield Ave NE

Grand Rapids, MI

49525

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Showing 121 reviews

February 11, 2019

Terrific visit I received an oil change in a quick and professional manner. I will recommend this service center to anyone. Keep up the good work! one More

by Cruise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
January 07, 2019

Kool been good for my family Kool has been a part of my family car needs for well over 20yrs. The experience of buying a new car is often stressfull and full of concerns. My sales More

by JOHN1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim tenbrink
January 04, 2019

Returning Lease Customer This is the fourth car we have leased or purchased with Steve and we have also sent friends to him as well. Excellent customer service, no high press More

by ReneeEquinox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Polus
December 22, 2018

Great dealership Overall great experience no pressure friendly sales and finance people love the way all the paperwork is prepared to keep it quick and simple experien More

by Firehawk111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Laurence. Rick Stanton
November 27, 2018

Was very good Scott Harms was a very good sales rep. in which I didn't feel any pressure to buy. In the past we have cars serviced at Kool in which service is also More

by Equinox happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Harms
October 21, 2018

New Car Purchase Everyone at Kool Chevrolet makes it easy and enjoyable to purchase a new car. You leave very happy. I will always deal with Phil Lyman. More

by Scrapiron43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lyman
October 01, 2018

Pleasantly surprised by experiencel! I went to Kool Chevrolet looking for a used car. I was trading in a new car I bought less than a year old (from Gezon on Plainfield) due to the worst More

by Mama13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Davis, Elmo Carlson
September 21, 2018

Impeccable customer service Researched vehicles for about 3 months, picked the one I wanted and purchased. I dealt with Dave Bailey, just a great guy to work with and who made m More

by Terri C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bailey
September 10, 2018

Great Consistent high level of service, Clean waiting room and friendly people in every area. Easy in and out access for both service and sales areas More

by scottyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Griswold
September 09, 2018

New Suburban Great experience purchasing our 2018 Suburban. Everyone was friendly and easy to deal with. Would definitely purchase future vehicles from Kool Chevy More

by Bus People
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lyman
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