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Kool Chevrolet

Grand Rapids, MI

3.7
114 Reviews

3770 Plainfield Ave NE

Grand Rapids, MI

49525

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Showing 114 reviews

September 20, 2018

Impeccable customer service Researched vehicles for about 3 months, picked the one I wanted and purchased. I dealt with Dave Bailey, just a great guy to work with and who made m More

by Terri C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bailey
September 09, 2018

Great Consistent high level of service, Clean waiting room and friendly people in every area. Easy in and out access for both service and sales areas More

by scottyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Griswold
September 08, 2018

New Suburban Great experience purchasing our 2018 Suburban. Everyone was friendly and easy to deal with. Would definitely purchase future vehicles from Kool Chevy More

by Bus People
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Lyman
August 21, 2018

excellent, speedy service Every person that i dealt with at Kool was very nice and helpful. I have been a loyal customer for years. Service here is amazing. More

by 2005 Envoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich
August 10, 2018

Engine service Very efficient customer service, pleasant waiting room with coffee, snacks and Wi-Fi. Service fees are very reasonable. Like the availability of onlin More

by Drjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben J
August 08, 2018

Great Service Good service and pricing I have been fortunate to live close. The service department is friendly and a pleasure to work with. It is too noisy for the More

by Jdgarz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret. Rich
August 07, 2018

great service.. I have been going to Kool for thirty years. It always has been good. Help is always helpful. Dealership is updated when ever it needs updat More

by grandpagras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret, Paul, Jason.
July 30, 2018

Very Accomdating Front seat covers of my new Colorado would not clip to the frame of the front seat. After two tries, Technician was able to glue it to frame. The S More

by Janetml
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Drudy
July 27, 2018

Chevy Equinox 2018 Great! We had looked at multiple vehicles at other dealerships and so far we feel we made the right choice. Our sales person, Stephanie Crawford was g More

by Tom and Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Crawford
July 27, 2018

Great dealership Kool Chevrolet is, and always has been a very professional and responsive establishment. The sales staff and the service dapartment are both top not More

by Sullylang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Lyman
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