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Kool Chevrolet

Grand Rapids, MI

3.7
114 Reviews

3770 Plainfield Ave NE

Grand Rapids, MI

49525

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Showing 114 reviews

July 17, 2018

The service was as always very good.. Service Paul Edwards WAS AS ALWAYS VERY GOOD ALONG WITH THE REST OF THE SERVICE DEPARTMENT AND ALSO SALESMAN DAVE BAILEY IS ALWAYS THERE TO ADD ASSISS More

by pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PAUL EDWARDS
July 09, 2018

Fast Friendly Service Called Tim to discuss availability of cars. They were ready when we arrived. After we made our selection I just answered a few questions about financ More

by Bourque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Tenbrink
July 02, 2018

Oil Change and Tire Rotation Was greeted promptly and give a time window for my service. Service was completed on time and met my expectations I’ve been a customer of Kool Chevr More

by Bartman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Edwards
June 19, 2018

Great dealership all around I've had service done at Kool for years and I have never been dissatisfied. Sales and service meets or exceeds my standards all the time. More

by Mike D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bailey
June 13, 2018

Pleasant Ryan was courtes ,helpful no pressure. This is the second vehicle I've bought from kool Chevrolet, also went there with my daughter and she purchased a used vehicle.would consider purchasin More

by Walleye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Devoe
June 06, 2018

New vehicle purchase, extremely pleased. My salesman had everything ready, as I traveled from Sault Ste. Marie, MI to Grand Rapids, MI-GR, MI is where I used to live. My salesman, Ken, took More

by bill45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Jolliffe
May 11, 2018

2018 ZL1 Camaro CJ,Scott And Jaxon the best crew in the house!Thanks for the DREAM car!!!!!Its BAD xxx!!we will return for our next Yukon next year ! Thanks again.Joe More

by 01howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ,Scott And Jaxon
May 01, 2018

Purchase My purchase of a used pickup from Kool was quick and professional. My sales associate John Savino was very easy to work with. His expertise throughout More

by wwinchester2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Savino
March 31, 2018

Lease Always helpful and very accommodating. Always get what I ask for in a vehicle. Easy transition from old vehicle to a new vehicle. Very appreciative More

by Justme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken J
March 01, 2018

Great sales experience over the last 20 years, I (and my family and extended family) have built a relationship with Tim Tenbrink in used car sales. This year my wife and I More

by Jeremy Prickett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Tenbrink
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