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Kool Chevrolet

Grand Rapids, MI

4.2
118 Reviews
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3770 Plainfield Ave NE

Grand Rapids, MI

49525

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Showing 118 reviews

August 07, 2018

great service.. I have been going to Kool for thirty years. It always has been good. Help is always helpful. Dealership is updated when ever it needs updat More

by grandpagras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret, Paul, Jason.
July 30, 2018

Very Accomdating Front seat covers of my new Colorado would not clip to the frame of the front seat. After two tries, Technician was able to glue it to frame. The S More

by Janetml
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Drudy
July 27, 2018

Chevy Equinox 2018 Great! We had looked at multiple vehicles at other dealerships and so far we feel we made the right choice. Our sales person, Stephanie Crawford was g More

by Tom and Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Crawford
July 27, 2018

Great dealership Kool Chevrolet is, and always has been a very professional and responsive establishment. The sales staff and the service dapartment are both top not More

by Sullylang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Lyman
July 17, 2018

The service was as always very good.. Service Paul Edwards WAS AS ALWAYS VERY GOOD ALONG WITH THE REST OF THE SERVICE DEPARTMENT AND ALSO SALESMAN DAVE BAILEY IS ALWAYS THERE TO ADD ASSISS More

by pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PAUL EDWARDS
July 09, 2018

Fast Friendly Service Called Tim to discuss availability of cars. They were ready when we arrived. After we made our selection I just answered a few questions about financ More

by Bourque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Tenbrink
July 02, 2018

Oil Change and Tire Rotation Was greeted promptly and give a time window for my service. Service was completed on time and met my expectations I’ve been a customer of Kool Chevr More

by Bartman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Edwards
June 19, 2018

Great dealership all around I've had service done at Kool for years and I have never been dissatisfied. Sales and service meets or exceeds my standards all the time. More

by Mike D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bailey
June 13, 2018

Pleasant Ryan was courtes ,helpful no pressure. This is the second vehicle I've bought from kool Chevrolet, also went there with my daughter and she purchased a used vehicle.would consider purchasin More

by Walleye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Devoe
June 06, 2018

New vehicle purchase, extremely pleased. My salesman had everything ready, as I traveled from Sault Ste. Marie, MI to Grand Rapids, MI-GR, MI is where I used to live. My salesman, Ken, took More

by bill45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Jolliffe
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