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Kool Chevrolet

Grand Rapids, MI

4.4
121 Reviews
Welcome to Kool Chevrolet: Where Driving Excellence Meets Effortless Ownership At Kool Chevrolet, our passion is simple: turning you into a lifelong customer by crafting the most seamless, stress-free journey, from discovering your dream vehicle to every mile of ownership and beyond. We're incredibly grateful to partner with Chevrolet, the undisputed leader in quality, durability, reliability, and low-cost ownership. This legendary brand deserves and receives nothing short of world-class service. When you choose the Kool Way, you're not just buying a car; you're gaining a dedicated team committed to your satisfaction, every step of the way.
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3770 Plainfield Ave NE

Grand Rapids, MI

49525

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Showing 121 reviews

August 21, 2018

excellent, speedy service Every person that i dealt with at Kool was very nice and helpful. I have been a loyal customer for years. Service here is amazing. More

by 2005 Envoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
August 10, 2018

Engine service Very efficient customer service, pleasant waiting room with coffee, snacks and Wi-Fi. Service fees are very reasonable. Like the availability of onlin More

by Drjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben J
August 08, 2018

Great Service Good service and pricing I have been fortunate to live close. The service department is friendly and a pleasure to work with. It is too noisy for the More

by Jdgarz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret. Rich
August 07, 2018

great service.. I have been going to Kool for thirty years. It always has been good. Help is always helpful. Dealership is updated when ever it needs updat More

by grandpagras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret, Paul, Jason.
July 30, 2018

Very Accomdating Front seat covers of my new Colorado would not clip to the frame of the front seat. After two tries, Technician was able to glue it to frame. The S More

by Janetml
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derrick Drudy
July 27, 2018

Great dealership Kool Chevrolet is, and always has been a very professional and responsive establishment. The sales staff and the service dapartment are both top not More

by Sullylang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lyman
July 27, 2018

Chevy Equinox 2018 Great! We had looked at multiple vehicles at other dealerships and so far we feel we made the right choice. Our sales person, Stephanie Crawford was g More

by Tom and Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Crawford
July 18, 2018

The service was as always very good.. Service Paul Edwards WAS AS ALWAYS VERY GOOD ALONG WITH THE REST OF THE SERVICE DEPARTMENT AND ALSO SALESMAN DAVE BAILEY IS ALWAYS THERE TO ADD ASSISS More

by pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PAUL EDWARDS
July 09, 2018

Fast Friendly Service Called Tim to discuss availability of cars. They were ready when we arrived. After we made our selection I just answered a few questions about financ More

by Bourque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Tenbrink
July 02, 2018

Oil Change and Tire Rotation Was greeted promptly and give a time window for my service. Service was completed on time and met my expectations I’ve been a customer of Kool Chevr More

by Bartman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Edwards
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