Kool Chevrolet

Traverse Good salesman, Sam KJ, fools up on everything for me. Would recommend him highly. Getting ready to deal with Service Dept. soon will be able to rate Good salesman, Sam KJ, fools up on everything for me. Would recommend him highly. Getting ready to deal with Service Dept. soon will be able to rate that Dept after Jan. 24, 2018. Hoping for good experience. More

Service engine soon light came on My car was showing "check engine soon", I got into the service center the next day, it was determined it was a computer issue, it was fixed and I was My car was showing "check engine soon", I got into the service center the next day, it was determined it was a computer issue, it was fixed and I was on my way. VERY GREAT SERVICE More

New Bolt from Kool Chevrolet Our purchase and trade-in experience with Kool Chevrolet was exceptional. I have to say that the experience was in many ways particular to Chris, our Our purchase and trade-in experience with Kool Chevrolet was exceptional. I have to say that the experience was in many ways particular to Chris, our salesperson. He was exceptionally responsive by email and a pleasure to work with in person. The Bolt is a unique vehicle, and Chris proved himself knowledgeable. When he did not know an answer he researched it and got back to us quickly. More

Super helpful and friendly experience My salesperson, as well as the sales manager and their entire staff, were very friendly and helpful throughout the experience. It was a cold snowy da My salesperson, as well as the sales manager and their entire staff, were very friendly and helpful throughout the experience. It was a cold snowy day, and they treated me like it was a gorgeous 70-degree day. They went out and got the perfect vehicle for me, scraped the snow off from it, let me drive it where I wanted to for a test and helped me settle on that vehicle based on my specific needs. I never felt any pressure from them but felt like they were the experts helping me. We agreed on the vehicle and the price and didn't have to waste time haggling or playing sales games. Beautiful experience. More

Exceptional service Was very impressed by the service department...handle car concerns quickly and kept me informed of what was going on and how long things would take. Was very impressed by the service department...handle car concerns quickly and kept me informed of what was going on and how long things would take. More

Love my new Tahoe THANK YOU Kool Chevrolet for making it possible. Great service and friendly staff. I would highly recommend this dealership for sure. I am looking fo THANK YOU Kool Chevrolet for making it possible. Great service and friendly staff. I would highly recommend this dealership for sure. I am looking forward working with the service department for my oil changes and any service I may need. More

excellent car buying experience! KOOL Chevy car buying experience changed my perspective for the better of what a car buying process consists of. No hustling and trickery, just straig KOOL Chevy car buying experience changed my perspective for the better of what a car buying process consists of. No hustling and trickery, just straight forward sales process with lots nice sales people assisting you. My family is very likely to purchase from this dealership again in the future. Great job! More

Quality experience We felt very informed about the vehicle we were purchasing. Our sales agent, Phil Lyman, gave us an opportunity to drive a rental car of the same make We felt very informed about the vehicle we were purchasing. Our sales agent, Phil Lyman, gave us an opportunity to drive a rental car of the same make and model so we could make a confident decision. The service was professional and kind. There was no pressure to purchase and every intention of helping us find what would be best for us. More

Awesome Ryan and the staff did.a great job with customer service. They were not pushy at all. They answered all our questions and were very friendly. Everythi Ryan and the staff did.a great job with customer service. They were not pushy at all. They answered all our questions and were very friendly. Everything went smooth. Thank for the great experience, More

Horrible customer service Not friendly rude people that don’t care about the people they are there to serve. Also tell you they will do something and don’t do it Not friendly rude people that don’t care about the people they are there to serve. Also tell you they will do something and don’t do it More